Mio Nomura
Game Presenter - Japanese Speaking
62 SALANG Flat 1 Triq Il-Ruzell H' Attard Malta
Summary
I possess over three years of experience in the iGaming industry, characterized by a positive, fast-learning mindset and a self-motivated personality. During this time, I have developed a deep understanding of online casino games and acquired adept knowledge of market trends and player preferences. Also through my career in other service industry I acquired solid skills in customer relations and excellent communication skills with people. With a passion for writing and a penchant for embracing new challenges, I am eager to apply my expertise as a casino content writer for the Japanese market.
Overview
9
9
years of professional experience
2
2
Languages
4
4
years of post-secondary education
Work History
Game Presenter - Japanese Speaking
Evolution Gaming
01.2021 - Current
- Maintain high-quality broadcasts with professional game leading.
- Communicate with players to maximized their engagement and create entertaining atmosphere.
- Help players as customer service while they are playing.
Tour Guide Translator
M. Demajo Group
06.2019 - 03.2020
- Translating from english speaking tour guide to Japanese customer.
- Shared historical and cultural context to keep tour informative and provide more profound understanding of area.
- Attentive listening and personalized tour adjustments based on group interests.
Service Crew Member
Shangri La Hotels Japan
04.2015 - 08.2020
- Collaborated with team members to meet five star standards of service as In charge of a section in the main lounge.
- Resolved customer complaints promptly and professionally, maintaining focus on overall satisfaction.
- Assisted new crew members as trainer to provide quality service.
Education
Course - English
Am Language Studio
Sliema, Malta 04.2019 - 03.2020
Bachelor of Arts - Sociology
Sophia University
Tokyo, Japan 04.2011 - 03.2014
Skills
Smooth communication skills
Continuous Improvement
Positive and fast learner
Problem-solving aptitude
Self Motivation
Audience Engagement
In-depth game knowledge
Basic IT skills (Word, Excel, Power point)
Timeline
Game Presenter - Japanese Speaking
Evolution Gaming
01.2021 - Current
Tour Guide Translator
M. Demajo Group
06.2019 - 03.2020
Course - English
Am Language Studio
04.2019 - 03.2020
Service Crew Member
Shangri La Hotels Japan
04.2015 - 08.2020
Bachelor of Arts - Sociology
Sophia University
04.2011 - 03.2014