Monica Jandron

• Delivered timely and professional assistance to drivers, resolving inquiries and concerns effectively.
• Enhanced driver morale by offering collaborative support in route planning and optimization.
• Cultivated a supportive atmosphere through open communication and teamwork among fellow drivers.
• Facilitated quick access to resources and information for drivers to streamline operations.
• Actively contributed to a culture of safety and efficiency in daily driving activities.

• Assisted residents with daily living activities, ensuring comfort and safety.
• Maintained cleanliness and organization of common areas to enhance resident experience.

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• Collaborated with team members to address resident needs promptly and effectively.

• Managed accounts payable and receivable, ensuring timely processing of invoices and payments.
• Maintained accurate financial records using QuickBooks and Excel for streamlined reporting.
• Reconciled bank statements monthly to verify accuracy of financial transactions.
• Assisted in preparing financial statements, contributing to monthly close processes.

• Processed customer transactions accurately and efficiently using point-of-sale systems.
• Provided exceptional customer service, resolving inquiries and issues promptly to enhance satisfaction.
• Maintained cash drawer accuracy through regular reconciliations and audits for compliance.
• Educated customers on banking products, promoting services that increased awareness and engagement.

• Oversaw daily store operations, ensuring compliance with company policies and procedures.
• Managed inventory levels, coordinating timely stock replenishment to optimize product availability.
• Trained and mentored staff on customer service best practices and operational efficiency.
• Implemented process improvements that enhanced workflow and reduced operational costs.
• Developed employee schedules to maximize coverage during peak hours while controlling labor costs.
• Enhanced customer satisfaction by resolving issues promptly and maintaining a clean, organized store environment.
• Reduced employee turnover through effective recruitment, training, and performance evaluation initiatives.