Monitored youth and parent behavior and offered guidance and support for positive change.
Helped youth develop and achieve personal goals with close support.
Facilitated parent psycho-education weekly to help keep the family unit in tact
Collaborated with a multidisciplinary treatment team
Completed clear and concise documentation of youth behavior and actions.
Office Coordinator
Bozeman Health
11.2024 - 01.2025
Greeted patients, visitors, or staff in a friendly and respectful way
Checked all patients in and out
Answered phones, directed calls to appropriate individuals, and prepared messages
Patient Appointing
Sorted incoming mail and delivers to appropriate department or individual; processes outgoing mail
Performed clerical duties including typing, filing, and completion of simple forms.
Food and Consumables Associate
Walmart
10.2023 - 09.2024
Collaborated closely with coworkers and management to meet daily goals
Properly removed damaged and outdated goods to ensure product safety
Boosted sales with well-stocked, well-organized shelves and attractive displays
Replenished grocery products to maintain inventory standards
Provided prompt and helpful assistance to all customers
Usher
Carolina Hurricanes
09.2023 - 01.2024
Provided exceptional guest service, answering questions about the venue and directing patrons to their seats
Coordinated discrete and direct support for patron emergencies with minimal disruption in productions
Monitored specified assigned sections for urgent needs and quickly identified security concerns
Maintained a professional demeanor to represent the venue and created a positive impression
CAP 1 associate
Walmart
05.2023 - 09.2023
Worked with a small team within health and beauty department to complete daily tasks
Accurately stocked health and beauty products
Assisted all customers in a timely manner and provided excellent customer service
Built and maintained well stocked and attractive displays
Relief Mental Health Worker
Yellowstone Boys and Girls Ranch
05.2022 - 05.2023
Supervised daily activities of youth in a residential living facility
Provided crisis intervention and de-escalation techniques, resulting in increased safety for both patients and staff
Served as a positive role model by treating all youth with dignity and respect
Documented client progress in confidential files
Promoted a positive therapeutic environment through clear communication and consistent reinforcement of established boundaries within treatment settings.
Recorded incident reports as needed in a medical platform and contacted all client guardians in a timely manner
Campus Safety Supervisor
Rocky Mountain College
04.2021 - 04.2023
Created a schedule for all work-study employees and led meetings to communicate team priorities
Delivered high-quality training for new team members based on the standard operating procedure
Promptly answered the 24-hour on-call phone and responded to emergency calls regarding accidents, disturbances, and safety concerns
Conducted investigations of incidents, reviewed camera footage, and recorded incident reports
Performed security oversight, traffic control, and crowd control at special events and campus activities.
Stocking Associate
Express Employment
05.2020 - 01.2022
Accurately stocked shelves with correct merchandise
Assisted all customers in a prompt manner
Worked with a large team to delegate responsibilities in a retail setting
Collaborated with store management to meet daily goals
Campus Safety Officer
Rocky Mountain College
10.2019 - 04.2021
Examined credentials of persons requesting entrance to unauthorized areas
Enforced institutional rules, regulations, and laws regarding student conduct to maintain a safe campus
Enhanced campus safety by conducting regular patrols and monitoring security systems.
Retail Sales Associate
Montana Gift Corral
06.2018 - 08.2019
Greeted all customers with a warm and friendly attitude
Assisted customers with pricing questions, and helped customers locate desired products
Followed opening and closing procedures and handled cash deposits
Maintained a safe work environment within a secure restricted area in the Bozeman airport
Operated a cash register for cash and card transactions
Cashier
TacoTime
08.2016 - 05.2018
Provided prompt customer service in a fast food environment
Assisted in training of new employees
Took all customer orders inside and at the drive thru window and operated a cash register