MUHAMMED RAMZI
ST.julians
Summary
Reliable and personable, bringing strong organizational skills and multitasking abilities. Well-versed in customer service principles and proficient in managing front desk operations and handling administrative tasks. Dedicated to providing welcoming atmosphere and ensuring smooth daily operations.
Overview
2
2
years of professional experience
Work History
Front Desk Assistant
MUHAMMED RAMZI
ST.julians, Malta
01.2024 - 09.2025
- - maintenance of computers
- - relations with suppliers
- - coaching a junior Ice Hockey team (10 hours/week)
Front Desk Officer
Hyatt
St. Julian's, Malta
07.2024 - 10.2024
- Conducted research to support strategic initiatives, enhancing understanding of industry trends and best practices.
- Developed organizational skills through managing schedules and coordinating meetings for project teams.
- Provided administrative support by preparing reports and presentations for stakeholder review.
- Maintained effective communication with team members to ensure alignment on project goals and deadlines.
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
Internship
Hyatt
St. Julian's, Malta
07.2024 - 10.2024
- Assisted in daily operations by supporting team members with routine tasks and project coordination.
- Learned key software applications to streamline workflow and enhance productivity within the department.
- Contributed to documentation processes, ensuring accuracy and consistency across project materials.
- Collaborated with team members on various projects, fostering a positive and productive work environment.
Education
Diploma - Hospitality & Tourism Management
MALTA COLLEGE OF ARTS SCIENCE AND TECHNOLOGY
01.2024
Skills
- Excellent communication and interpersonal skills
- Knowledge of hotel reservation systems (if applicable)
- Strong problem-solving abilities
- Proficient in Microsoft Office (Word, Excel, PowerPoint)
- Team player with leadership qualities
- Excellent Communication and Interpersonal Skills
Language Skills
Mother tongue(s): malayalam
English: Understanding - B2, Speaking - B2, Writing - B2
Spanish: Understanding - A2, Speaking - A2, Writing - A2
Levels: A1 and A2: Basic user - B1 and B2: Independent user - C1 and C2: Proficient user
Timeline
Front Desk Officer
Hyatt
07.2024 - 10.2024
Internship
Hyatt
07.2024 - 10.2024
Front Desk Assistant
MUHAMMED RAMZI
01.2024 - 09.2025
Diploma - Hospitality & Tourism Management
MALTA COLLEGE OF ARTS SCIENCE AND TECHNOLOGY