Mychael Bartolo Chircop
Student
Rabat,RBT
Summary
Adept at enhancing guest experiences and streamlining operations, I excelled as a Restaurant Waiter at Giordano Italian Pizza & Restaurant. Leveraging skills in order accuracy and guest relations, I significantly improved service quality and efficiency. My ability to manage sales transactions and anticipate customer needs resulted in a noticeable increase in customer satisfaction and repeat business.
Overview
1
1
year of post-secondary education
Work History
Restaurant Waiter
Giordano Italian Pizza & Restaurant
Naxxar
2022.06 - 2022.09
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Answered customers' questions, recommended items, and recorded order information.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas for optimal guest experience.
- Managed multiple tables simultaneously while maintaining high levels of accuracy on order placement and delivery.
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Supported fellow waitstaff through teamwork during busy times, sharing responsibilities as needed.
- Processed cash and credit card transactions accurately, maintaining accountability for all sales revenue generated during shifts.
- Participated in routine inventory checks, minimizing discrepancies in stock levels for smooth operational flow.
Education
Academic Degree -
Giovanni Curmi Higher Secondary School
Naxxar 2023.10 - Current
Skills
- Service Quality
Guest Relations
Professional Appearance
Menu presentation
Cash Handling
Order Accuracy
Order Management
Wine pairing
Food presentation
Order Taking
Service Quality
Timeline
Academic Degree -
Giovanni Curmi Higher Secondary School
2023.10 - Current
Restaurant Waiter
Giordano Italian Pizza & Restaurant
2022.06 - 2022.09
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