Myranda Small
Billings
Summary
Capable pharmacy team member proficient in assisting pharmacists with preparing prescriptions and meeting customer needs. Safety-oriented and well-organized with solid experience coordinating with insurance providers, prescribers and individuals to address issues. Good relationship-building and multitasking skills.
Overview
11
11
years of professional experience
Work History
Pharmacy Technician
406RX
08.2024 - Current
- Collected co-payments or full payments from customers.
- Counted, measured, and compounded medications following standard procedures.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
- Reviewed and verified customer information and insurance provider information.
Bank Teller 1
First Interstate Bank
10.2023 - 08.2024
- Process daily teller transactions such as deposits, loan payments, mortgage payments, check cashing, etc. while using the current teller platform system
- Responsible for the effective use of company program to process referrals to business partners
- Provide solutions and customer service to clients and the public regarding financial decisions
Patient Care Technician
Billings Clinic Dialysis, LLC
09.2017 - 11.2022
- Assisted in examination and hygienic dialysis treatment of patients.
- Measured vital signs and monitored patients’ health.
- Prepared, processed and maintained patients’ charts, reports, logs, records, and activity journals.
- Observed behavior of patients’ physical and mental condition.
- Set up and monitor dialysis machines and systems.
- Observe dialysis machines and water system for correct functioning.
- Respond to visual and audible alarms and made appropriate adjustments pre, during and after the dialysis treatment.
- Established healthy relationships with patients while providing valuable information and support during treatment.
Medical Records Clerk
Billings Clinic Health Information Management
06.2015 - 09.2017
- Safeguarded patient records and ensured compliance with HIPAA standards
- Managed medical records of clinic, including preparing, storing, and retrieving patient health records.
- Assisted patients by answering questions, responding to inquiries and handling telephone requests.
- Filed paperwork and reports in patient charts, ensuring they were completed in an accurate and timely manner.
Education
High School Diploma -
Billings West High
Billings, MT01.2013
No Degree - General Studies
MSUB CITY COLLEGE
Billings, MT05-2018
Skills
- Time management
- Strong verbal and written communication skills
- Conflict resolution skills
- Excellent customer service
- Billing support
- Insurance reconciliation
- Pharmacy and customer records management
- Drug inventory control
- Updating medication histories
Timeline
Pharmacy Technician
406RX
08.2024 - Current
Bank Teller 1
First Interstate Bank
10.2023 - 08.2024
Patient Care Technician
Billings Clinic Dialysis, LLC
09.2017 - 11.2022
Medical Records Clerk
Billings Clinic Health Information Management
06.2015 - 09.2017
High School Diploma -
Billings West High
No Degree - General Studies
MSUB CITY COLLEGE