Nahiris Elizabeth Albarenga
Sliema
Summary
High-energy office administrator with proven leadership, critical thinking and project management abilities gained during administrative career. Smoothly organize resources to keep teams efficient and achieve daily targets. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
16
16
years of professional experience
Work History
Office Administrator
SCHINDLER LTD. MALTA
10.2021 - Current
- Interacted with customers by phone, email, or in-person to provide information.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained electronic and paper filing systems for easy retrieval of information.
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Managed and properly accounted for petty cash issued to facilitate general office activities.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Maintained detailed financial records of accounts receivable and payable status and bank reconciliations.
- Assisted with monthly and quarterly income statements, balance sheets and cash flow reports to inform decision-makers.
- Provided journal entries and performed accounting on accrual basis.
- Monitored status of accounts receivable and payable to facilitate prompt processing.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
Office Assistant
FUTURE INSTITUTION
06.2021 - 08.2021
- Act as first point of contact :Dealing with correspondence and phone calls
- Maintained and updated office records, both digital and physical.
- Upload of fully signed agreements, purchase orders and invoices in the internal filing system as data entry for relevant information in systems records.
- Submitted employee payroll documentation weekly to avoid errors and kept employees paid accurately and on time.
- Collate and file expenses.
- Upload revenues and expenses on Xero accounting softward by the end of the month
- Organize and file customers's consents forms making sure all information and signatures are given
- Keep the office organized ensuring that it is clean and tidy and ensure office supplies are available at all time
- Receptionist shifts when necessary.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
Assistant Manager
ZARA HOME PG GROUP QORMI
04.2018 - 06.2021
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- In absence of manager , assuming responsibilities as appropriate and taking corrective action when and where necessary
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Developed strategy to increase sales and drive profits.
- Reviewed sales and gross profit report to assess company efficiency.
OVS Fashion Shop, Malta
01.2017 - 05.2018
Shop assistant, Artigli Fashion Shop, Shop supervisor
Alhambra Trading Ltd
11.2016 - 10.2017
- Outlet People
- Retail Salesperson - Goods of State Monopoly
- Tabaccheria (Tobacconist) Figura
Sales assistant/ Responsable
PORTOPALO DI CAPO
01.2013 - 05.2016
- Sales and management of monopoly goods ( tobacco and stamps) , clerk of the games (lotto and superenalotto)
- My duties were payment service provider through SEPA, SWIFT and sending money in foreign countries
- Office Assistant
- Future Institution
Waitress of Restaurant
ROME
01.2007 - 05.2007
- Training and learnig the basic skills to offer a good customers service
- Ristorante Bar Magnolia - Campo de Fiori
- Stage Customer Service
Education
Certificate Intermediate B1 English -
University of Malta
High School Degree - Political Science
University of Rome Tre
ROME07.2011
High School Diploma -
Language High School
ROME06.2008
High School Diploma -
University of Malta English SEC Level
05.2019
Professional Languages Spanish, English & Italian
Other Languages Knowledge French & Maltese
Skills
- Excellent time management skills and ability to deal with high volume in a busy environment whilst prioritizing effectively activities
- Solid organization and problem solving abilities
- Excellent multi-tasking abilities
- Accomplish goals without supervision
- Strong team player with positive attitude, but also able to work independently
- Punctual with keeping up with deadlines/tasks
- Good Communications at all levels with outgoing and friendly personality
- Fluency in both written and spoken Spanish, Italian and English
- High level of accuracy and attention to detail
Timeline
Office Administrator
SCHINDLER LTD. MALTA
10.2021 - Current
Office Assistant
FUTURE INSTITUTION
06.2021 - 08.2021
Assistant Manager
ZARA HOME PG GROUP QORMI
04.2018 - 06.2021
OVS Fashion Shop, Malta
01.2017 - 05.2018
Shop assistant, Artigli Fashion Shop, Shop supervisor
Alhambra Trading Ltd
11.2016 - 10.2017
Sales assistant/ Responsable
PORTOPALO DI CAPO
01.2013 - 05.2016
Waitress of Restaurant
ROME
01.2007 - 05.2007
Certificate Intermediate B1 English -
University of Malta
High School Degree - Political Science
University of Rome Tre
High School Diploma -
Language High School
High School Diploma -
University of Malta English SEC Level
Professional Languages Spanish, English & Italian
Other Languages Knowledge French & Maltese
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