Natacia Hicks
Havre (Hill)
Summary
Compassionate advocate with proven expertise in delivering crisis support and community outreach. Skilled in problem-solving and resource coordination, ensuring survivors receive essential services and protection.
Overview
11
11
years of professional experience
Work History
Victim Services Rural Liaison
HRDC District 4
Havre, MT
02.2026 - Current
- Delivers comprehensive advocacy and support during crisis situations.
- Provides direct advocacy and support to survivors of crime across Blaine, Hill, and Liberty counties.
- Assists clients with obtaining protection orders, accompanies survivors to criminal hearings, and helps develop individualized safety plans.
- Connects individuals and families with community resources, including food, transportation, mental health, shelter, and other essential support services.
- Coordinates closely with judges, law enforcement, attorneys, and partner agencies to ensure effective communication, victim safety, and access to services throughout the legal process.
Home Health Aide
Private Care
San Diego, CA
08.2019 - 11.2021
- Provided personal care assistance, including bathing, grooming, and dressing for clients in their homes.
- Administered medications as prescribed, ensuring adherence to care plans and safety protocols.
- Assisted with daily living activities, promoting independence and enhancing quality of life for clients.
- Monitored and documented client health status, relaying significant changes to healthcare professionals.
Part-Time Manager, Waitress
IHOP
Rockwall, TX
08.2015 - 07.2018
- Supervised daily operations to ensure efficient service delivery and customer satisfaction.
- Trained and mentored staff on food safety standards and exceptional guest service techniques.
- Streamlined inventory management processes to reduce waste and enhance cost control measures.
- Implemented employee scheduling system to optimize labor costs while meeting peak demand periods.
- Conducted regular reviews of team progress against goals, adjusting timelines as needed to ensure successful outcomes were achieved consistently.
Education
Medical Assistant - Medical
Remington College
Garland, TX05-2014
Skills
- Critical evaluation capacity
- Verbal and written communication
- Team collaboration
- Collaborative relationships
- Issue resolution
- Community outreach
- Resource advocacy
- High-pressure environments
- Reporting
- Problem-solving
- Organizational skills
- Task prioritization
Timeline
Victim Services Rural Liaison
HRDC District 4
02.2026 - Current
Home Health Aide
Private Care
08.2019 - 11.2021
Part-Time Manager, Waitress
IHOP
08.2015 - 07.2018
Medical Assistant - Medical
Remington College