Natacia Hicks
Havre (Hill)
Summary
Compassionate advocate with proven expertise in delivering crisis support and community outreach. Skilled in problem-solving and resource coordination, ensuring survivors receive essential services and protection.
Overview
11
11
years of professional experience
Work History
Victim Services Rural Liaison
HRDC District 4
02.2026 - Current
- Delivers comprehensive advocacy and support during crisis situations.
- Provides direct advocacy and support to survivors of crime across Blaine, Hill, and Liberty counties.
- Assists clients with obtaining protection orders, accompanies survivors to criminal hearings, and helps develop individualized safety plans.
- Connects individuals and families with community resources, including food, transportation, mental health, shelter, and other essential support services.
- Coordinates closely with judges, law enforcement, attorneys, and partner agencies to ensure effective communication, victim safety, and access to services throughout the legal process.
Home Health Aide
Private Care
08.2019 - 11.2021
- Provided personal care assistance, including bathing, grooming, and dressing for clients in their homes.
- Administered medications as prescribed, ensuring adherence to care plans and safety protocols.
- Assisted with daily living activities, promoting independence and enhancing quality of life for clients.
- Monitored and documented client health status, relaying significant changes to healthcare professionals.
Part-Time Manager, Waitress
IHOP
08.2015 - 07.2018
- Supervised daily operations to ensure efficient service delivery and customer satisfaction.
- Trained and mentored staff on food safety standards and exceptional guest service techniques.
- Streamlined inventory management processes to reduce waste and enhance cost control measures.
- Implemented employee scheduling system to optimize labor costs while meeting peak demand periods.
- Conducted regular reviews of team progress against goals, adjusting timelines as needed to ensure successful outcomes were achieved consistently.
Education
Medical Assistant - Medical
Remington College
Garland, TX05-2014
Skills
- Critical evaluation capacity
- Verbal and written communication
- Team collaboration
- Collaborative relationships
- Issue resolution
- Community outreach
- Resource advocacy
- High-pressure environments
- Reporting
- Problem-solving
- Organizational skills
- Task prioritization
Timeline
Victim Services Rural Liaison
HRDC District 4
02.2026 - Current
Home Health Aide
Private Care
08.2019 - 11.2021
Part-Time Manager, Waitress
IHOP
08.2015 - 07.2018
Medical Assistant - Medical
Remington College