Natalie Scerri
Marsaskala
Summary
Proven sales professional with extensive experience at Choices Footwear, adept in customer engagement and relationship building. Excelled in enhancing customer satisfaction and loyalty, while efficiently managing cash and stock levels. Demonstrated ability to operate complex machinery at S.T Microelectronics, ensuring high-quality production. Skilled in both customer care (soft skill) and daily stock taking (hard skill), contributing to a significant increase in shop performance. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Shop Salesperson
Choices Footwear
10.2002 - 10.2004
- Opening and closing shop.
- Assisting clients to choose the right product for them.
- Taking care of cash.
- Making everyday stock taking.
- Cleaning and making sure that the shop is to the customer's satisfaction.
- Making orders to the owner.
Shop Salesperson
Benefit Shoe Stores
11.2004 - 06.2006
- Assisting clients to choose the right product for them.
- Taking care of cash.
- Making everyday stock taking.
- Cleaning and making sure that the shop is to the customer's satisfaction.
- Making orders to the owner.
Machine Operator
S.T Microelectronics
06.2006 - 10.2012
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Operated multiple machines simultaneously to meet production requirements.
- Operated machining equipment safely with team of operators.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
- Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
Shop Salesperson
Choices Footwear
02.2015 - 10.2017
- Opening and closing shop.
- Assisting clients to choose the right product for them.
- Taking care of cash.
- Making everyday stock taking.
- Cleaning and making sure that the shop is to the customer's satisfaction.
- Making orders to the owner.
Salesperson
Reggie's Bakery
06.2018 - 08.2024
- Opening and closing shop.
- Assisting clients to choose the right product for them.
- Taking care of cash.
- Making everyday stock taking.
- Cleaning and making sure that the shop is to the customer's satisfaction.
Office Clerk
G4S Security Services
08.2024 - Current
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Responded to inquiries from callers seeking information.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Maintained composure in stressful situations and continued to provide helpful and kind guest services for fantastic customer satisfaction.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Input data into spreadsheets and databases.
Education
Primary School , Zejtun.
Zejtun, MaltaMaria Gioretti Secondary School
Tarxien, MaltaTCTC Malta
Paola, MaltaSkills
- Customer care
- Relationship Building
- Customer Relationship Building
- Customer Engagement
Certification
'O' Levels - Maltese, Art , Italian and Physics.
Languages
Maltese
Native language
Italian
Advanced
C1
English
Advanced
C1
Spanish
Elementary
A2
Timeline
Office Clerk
G4S Security Services
08.2024 - Current
Salesperson
Reggie's Bakery
06.2018 - 08.2024
Shop Salesperson
Choices Footwear
02.2015 - 10.2017
Machine Operator
S.T Microelectronics
06.2006 - 10.2012
Shop Salesperson
Benefit Shoe Stores
11.2004 - 06.2006
Shop Salesperson
Choices Footwear
10.2002 - 10.2004
Primary School , Zejtun.
Maria Gioretti Secondary School
TCTC Malta
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