Summary
Overview
Work History
Education
Skills
Educationtraining
Keyskillsachievements
Timeline
Generic

Nathalie Agius Barbuto

Manager In Business
Ibragg,59

Summary

Experienced and result-driven Manager with a 30-year track record in administrative, executive, and managerial roles. Proven ability to meet high standards under tight deadlines. Adept at dealing with people to fulfill their needs, with strong interpersonal, organizational, and IT skills. Seeking a role where my skills and experience can make an immediate positive impact. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Assistant Manager position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Proactive manager with demonstrated leadership abilities, strategic planning expertise and problem-solving acumen. Assists senior managers with accomplishing demanding targets by encouraging staff and coordinating resources. Methodical and well-organized in optimizing coverage to meet operational demands. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

11
11
years of professional experience

Work History

Assistant Manager

Ministry of Transport, Infrastructure and Public Works
04.2024 - Current
  • Prepare, assign, delegate daily work for the smooth running of the office.
  • Resolved employee disputes in a timely manner, fostering a positive workplace environment and minimizing disruptions.
  • Developed strong working relationships with staff, fostering a positive work environment
  • Promoted teamwork within the workplace by encouraging collaboration among staff members on various projects tasks
  • Collaborated with the management team to develop strategic plans for business growth and improvement
  • Mentored junior staff members in their professional development by offering guidance/support in their assigned roles

Office Administrator

The Malta Arbitration Centre
04.2019 - 03.2023
  • Managed new case logging, and financial/administrative systems, and supported the Registrar
  • Coordinated with staff, suppliers, and clients
  • Handled correspondence, managed databases, and filing systems
  • Delegated work, managed diaries, organized meetings, and handled payroll
  • Arranged travel, transport, and accommodation.
  • Interacted with customers by phone, email, or in-person to provide information
  • Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions
  • Applied advanced administrative and analytical skills in overseeing day-to-day operational activities
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors
  • Maintained electronic and paper filing systems for easy retrieval of information
  • Tracked office supplies and restocked low items to keep team members on-task and productive
  • Edited documents to improve accuracy of language, flow, and readability
  • Increased customer satisfaction through professional handling of inquiries and prompt resolution of issues

Administrative Officer

MCAST Paola
10.2016 - 09.2018
  • Liaised between students and institutes for part-time courses
  • Coordinated efforts for part-time course booklet publication
  • Implemented quality assurance systems
  • Provided technical support and training
  • Ensured high-quality service and customer care.

Complaints Administrator

Ofsted - United Kingdom
01.2014 - 01.2015
  • Summarized complaints for HMIs and SHMIs
  • Managed urgent requests from Lead Inspectors
  • Evaluated and assessed new complaints
  • Improved work processes and schedules.
  • Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations
  • Computerized office activities, maintained customer communications, and tracked records through delivery
  • Collected, validated, and distributed information to employees
  • Entered and maintained departmental records in company database
  • Maintained personnel records and updated internal databases to support document management
  • Completed forms and reports to facilitate admission, transfer or discharge
  • Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel

Education

High School Diploma -

Domain Academy
Malta
04.2024 - Current

Skills

HR policies and procedures

Educationtraining

  • Diploma in Business Management (2024)
  • Electronic Public Procurement (08/2021)
  • Continuous Development Award in Public Procurement (06/2021)
  • Procurement of Contracting Authorities (05/2021)
  • Basic First Aid (05/2021)
  • Health & Safety Intensive Training (03/2021)
  • Cache Level 2 Teaching & Learning (02/2011)
  • Bachelor of Communications, University of Malta (12/2005)
  • T.E.F.L. Course (03/2003)
  • Advanced Level - English, University of Malta (07/2002)
  • Professional Personal Assistant Certification (02/1998)

Keyskillsachievements

  • 30 years of administrative/executive/managerial experience
  • Professional Personal Assistant certification
  • Proficient in Microsoft Office
  • Excellent customer service and communication skills
  • Meticulous with great attention to detail
  • Highly organized with effective time management
  • Expertise in data protection and confidentiality regulations

Timeline

Assistant Manager

Ministry of Transport, Infrastructure and Public Works
04.2024 - Current

High School Diploma -

Domain Academy
04.2024 - Current

Office Administrator

The Malta Arbitration Centre
04.2019 - 03.2023

Administrative Officer

MCAST Paola
10.2016 - 09.2018

Complaints Administrator

Ofsted - United Kingdom
01.2014 - 01.2015
Nathalie Agius BarbutoManager In Business