Nathaniel Briffa
19, Maison D'Amour Triq Il-Hammieri, Hal-Qormi
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Parts aftersales position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
5
5
years of professional experience
Work History
Barista Part Time
Costa Coffee
05.2021 - Current
- While working with Costa Coffee I was trusted with many things such as: - closing the shop by myself - Helping new trainees - Managing the cash and closing it at the end of the day - Making sure that clients are satisfied and putting them in the first priority
- Controlled line and crowd with quick, efficient service.
- Handled and resolved customer issues and complaints with professionalism and tact to drive customer satisfaction and repeat business.
- Trained, scheduled and supervised barista workers to maintain and uphold store policies and optimize staffing patterns.
- Served customers quickly and efficiently and created strategies to prevent delays.
- Restocked and cleaned stations and facilities to maintain cleanly and operable standards.
Student mechanic
Motors Inc. LTD, Motors Inc
07.2020 - 06.2023
- While working with Motors Inc, I mainly helped other mechanics and technicans followed their instructions to ensure my safety and the safety of those around me
- Developed technical skills through training and shadowing experienced professionals.
- Got Knowledge on Vehicle Parts and their essambly.
- Communicated with engineering team and technicians to discuss methods to improve process and performance.
Barman & Waiter
Caffe Cordina
04.2018 - 03.2020
- While working at Caffe Cordina I made sure that I always put my client’s needs first and made sure that the clients were fully satisfied.
- Improved and applied social media marketing strategies to increase patronage.
- Recruited and trained new bartenders and barbacks and scouted and auditioned performers for various special events.
Education
Advanced Diploma Mechanical Engineering Technology
Mcast
Paola06.2023
Diploma - Light Vehicle Maintenance
MCAST
MCAST Paola2019
St. Ignatius College, Senior School
2018
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St. Ignatius College, George’s Primary School, Ħal Qormi
2013
Skills
- Gained good communication skills throughout
- Time Management Proficiency
- Teamwork
- Dealing with multiple clients
- Verifying Time Sheets
- Data Reports
- Team Collaboration
- New Product Introduction Strategies
- Problem-Solving Skills
- Catering Services
- Customer Needs Assessments
- Minor Repairs
- Complaint Handling
Languages
Maltese
Native language
English
Upper intermediate
B2
Italian
Beginner
A1
Timeline
Barista Part Time
Costa Coffee
05.2021 - Current
Student mechanic
Motors Inc. LTD, Motors Inc
07.2020 - 06.2023
Barman & Waiter
Caffe Cordina
04.2018 - 03.2020
Advanced Diploma Mechanical Engineering Technology
Mcast
Diploma - Light Vehicle Maintenance
MCAST
St. Ignatius College, Senior School
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St. Ignatius College, George’s Primary School, Ħal Qormi
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