Nicholas Smithson
Great Falls
Summary
Dynamic Service Delivery Supervisor with a proven track record at Captivate Event Rentals, enhancing operational efficiency through process improvements and effective team leadership. Skilled in problem-solving and communication, I excel in management and ensuring timely project completion, consistently delivering high-quality results in fast-paced environments. Utilized leadership and team coordination to drive successful outcomes.
Overview
5
5
years of professional experience
Work History
Service Delivery Supervisor
Captivate Event Rentals
06.2025 - Current
- Supervised event setup and breakdown, ensuring timely completion of all tasks.
- Coordinated with team members to maintain equipment and inventory accuracy.
- Monitored priorities and liaised between maintenance team and management, delegating tasks to complete on time.
- Implemented process improvements that streamlined workflow efficiency.
- Managed staff training and development programs to continuously improve team capabilities.
United States Marine
Marine Corps Reserve
03.2024 - Current
- Conducted tactical training exercises to enhance team readiness and operational effectiveness.
- Assisted in equipment maintenance and inventory management, ensuring operational availability of resources.
- Collaborated with team members to execute mission objectives under high-pressure environments.
- Developed proficiency in military protocols and procedures, enhancing compliance during operations.
- Streamlined communication processes for increased efficiency during high-stress operations.
- Demonstrated resilience under pressure by consistently performing at a high level despite challenging conditions or unforeseen obstacles.
Civil Engineering Intern
EPS Group, INC.
05.2021 - 08.2021
- Assisted in preparing engineering drawings using AutoCAD and Revit software.
- Conducted site inspections to ensure compliance with safety regulations and project specifications.
- Collaborated with senior engineers on structural analysis and design calculations.
- Contributed to the assessment of environmental impacts for civil engineering projects.
- Participated in team meetings to discuss project goals, timelines, and deliverables.
- Learned industry standards and best practices to support ongoing professional development in civil engineering.
- Supported successful project completion by performing quality control checks on engineering calculations and design drawings.
Education
Bachelor of Science - Engineering Mechanics
Arizona State University
Tempe, AZ05-2030
Skills
- Operational efficiency
- Customer service
- Problem-solving
- Skilled maintenance and repair
- Time management
- Attention to detail
- Leadership skills
- Excellent communication
- Effective communication
- Professional communication
- Teamwork and collaboration
Timeline
Service Delivery Supervisor
Captivate Event Rentals
06.2025 - Current
United States Marine
Marine Corps Reserve
03.2024 - Current
Civil Engineering Intern
EPS Group, INC.
05.2021 - 08.2021
Bachelor of Science - Engineering Mechanics
Arizona State University