Nichole A Loehr
Boulder
Summary
Vehicle Title Specialist with expertise in data analysis and client advocacy. Demonstrated success in ensuring compliance and accuracy in vehicle title processing. Proficient in multitasking and maintaining organized filing systems, leading to improved operational efficiency and customer satisfaction. Strong conflict resolution skills support effective client interactions.
Overview
7
7
years of professional experience
Work History
Vehicle Title Specialist
Copart, Inc
Helena
12.2023 - 11.2025
- Processing vehicle titles by examining them for accuracy, verifying VINs, odometer readings, and lien releases.
- Preparing and filing paperwork related to vehicle registration and title transfers.
- Ensuring compliance with state and federal regulations regarding vehicle titles.
- Utilizing software such as Outlook for communication and documentation.
- Answering phone calls and assisting clients on front counters.
- Prepping vehicles in the yard.
Customer Service Representative
State of Montana
Helena
09.2020 - 08.2023
- Managed incoming calls for the entire state, assisting with appointment scheduling.
- Provided accurate information regarding appointment locations and directed callers to the correct offices.
- Listed correct documents required for Real ID applications.
Attendant/Cashier
Conoco Gas Station
Montana City
05.2019 - 12.2019
- Stocked shelves and issued fish and wildlife licenses.
- Efficiently operated a cash register.
Education
High School Equivalent (GED) -
Helena High School
Helena, MT06.2012
Skills
- Data analysis
- Conflict resolution
- Problem solving
- Client advocacy
- Client interviewing
- Customer service
- Case management
- Filing systems
- Record keeping
- Oral and written communication
- Travel coordination
- Appointment scheduling
- Email organization
- Multi-line phone handling
- Accounts payable and receivable
- Basic accounting principles
- Microsoft Office proficiency (2000-2016)
- Outlook management
- PDF handling
- PC operation
- Scanner and printer use
- Fax machine operation
- Inventory management
- Research skills
- Contract management
- Time management strategies
- Organizational abilities
- Adaptability skills
- Multitasking capabilities
- Attention to detail
Licensure Certifications
Notary Public, Montana, Current
Timeline
Vehicle Title Specialist
Copart, Inc
12.2023 - 11.2025
Customer Service Representative
State of Montana
09.2020 - 08.2023
Attendant/Cashier
Conoco Gas Station
05.2019 - 12.2019
High School Equivalent (GED) -
Helena High School