Nickia Harris
Bozeman,MT
Summary
Dynamic and detail-oriented professional with experience in a variety of fields, excelling in time management and team collaboration. Proven ability to enhance customer satisfaction through effective problem-solving and maintaining cleanliness standards. Recognized for creating welcoming environments and streamlining processes to improve operational efficiency.
Overview
9
9
years of professional experience
Work History
Busser
Olive Garden Restaurant
05.2025 - Current
- Reset and cleaned tables quickly to prepare for new customers.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
- Enhanced customer satisfaction by maintaining a clean and organized dining area.
- Maintained high levels of cleanliness throughout shifts, contributing to overall restaurant presentation.
- Collaborated with fellow bussers and servers to create an efficient flow during peak hours.
Dinning Hall Custodian
Montana State University Bozeman
11.2023 - 05.2025
- Emptied trash cans and recycling bins to keep building clean and free of germs.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Maintained a well-organized supply closet for easy access to necessary tools.
- Handled spills, accidents and other cleaning emergencies to maintain cleanliness standards throughout assigned shift.
Desk Clerk
Montana State University Bozeman
08.2023 - 05.2025
- Greeted visitors and residents and guests upon arrival, offered assistance, and answered questions to build rapport and retention.
- Maintained a clean and organized front desk area, ensuring a welcoming atmosphere for guests.
- Checked in and out designated equipment, keys, and supplies.
- Provided stellar customer service even during high-traffic periods, maintaining composure and professionalism under pressure.
- Issued and logged parcels
- Streamlined check-in and check-out processes for increased efficiency.
Farm Hand
Nile Enterprises
06.2016 - 07.2023
- Assisted in the construction or repair of fences, barns, sheds, or other infrastructure necessary for successful farm operation.
- Operated various farm machinery including tractors
- Collaborated with other farm workers to complete tasks efficiently according to established schedules and protocols.
- irrigated fields multiple times a day using multiple methods- siphon tubes, gated pipe and pivots.
- Helped haul pipe to set up fields
- Helped with other farm tasks
Education
Bachelor of Science - Teaching-Mathematics
Montana State University
Bozeman, MT05-2028
Skills
- Time management
- Attention to detail
- Clear communication
- Cleaning and sanitizing
- Decision-making
- Team collaboration
- Safety awareness
- Professional appearance
Timeline
Busser
Olive Garden Restaurant
05.2025 - Current
Dinning Hall Custodian
Montana State University Bozeman
11.2023 - 05.2025
Desk Clerk
Montana State University Bozeman
08.2023 - 05.2025
Farm Hand
Nile Enterprises
06.2016 - 07.2023
Bachelor of Science - Teaching-Mathematics
Montana State University
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