Nicole kersavage
Great Falls
Summary
I am a hardworking individual with a strong background in customer service. While I have little experience with medical background I have completed 30+ venipunctures and capillary punctures to complete my phlebotomy technician certification, I have my BLS from the American Heart Association, and have passed foundations of nursing from Great Falls College MSU. I pride myself on my cleanliness and organization in the workplace, am a good multitasker, and am a very compassionate person.
Overview
7
7
years of professional experience
Work History
Phlebotomist Technician
Interpath Laboratory
Redmond, OR
03.2023 - 05.2023
- Collected blood samples accurately, ensuring patient comfort and safety during procedures.
- Processed specimens efficiently, adhering to laboratory protocols and standards.
- Maintained accurate patient records and documentation for compliance and traceability.
- Reduced patient anxiety through compassionate communication and smooth venipuncture techniques.
Host / Server /Assistant Bartender
Takodas Restaurant
Sisters, OR
01.2016 - 07.2022
- Greeted and seated guests, ensuring a welcoming atmosphere.
- Managed reservation system, optimizing table turnover and guest flow.
- Trained new hosts on customer service standards and operational procedures.
- Coordinated with kitchen staff to ensure timely food delivery to guests.
- Ensured food was delivered correctly and in a timely manner.
- Multitasking between making many drinks while bartending while serving the dining room and patio.
- Handled guest inquiries and complaints, enhancing overall dining experience.
- Monitored dining area for cleanliness and organization, maintaining high standards.
Education
No Degree - Nursing
Great Falls College Montana State University
Great Falls, MT05-2028
Associate of Science - Nursing
Central Oregon Community College
Bend, OR08-2021
Skills
- Venipuncture
- Making patient feel comfortable
- HIPAA
- Capillary puncture
- Needle disposal
- Order of draw
- Proper tourniquet use
Timeline
Phlebotomist Technician
Interpath Laboratory
03.2023 - 05.2023
Host / Server /Assistant Bartender
Takodas Restaurant
01.2016 - 07.2022
No Degree - Nursing
Great Falls College Montana State University
Associate of Science - Nursing
Central Oregon Community College