Nicole Micallef
Valletta,60
Summary
Results-driven logistics professional with proven ability in process improvement, team leadership, and customer satisfaction. Expertise in developing and executing logistics plans to ensure timely deliveries and enhance operational efficiency.
Overview
10
10
years of professional experience
Work History
Logistics Team Member
ESS
03.2021 - Current
- Coordinated with suppliers to ensure timely delivery of goods, maintaining strong relationships and minimizing delays.
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
- Developed and executed logistics plans for successful project completion, ensuring on-time deliveries and customer satisfaction.
Supervisor
F&F
01.2017 - 08.2020
- Oversaw daily operations, ensuring adherence to company policies and standards.
- Trained and mentored staff on product knowledge and customer service techniques.
- Implemented process improvements that enhanced workflow efficiency and reduced errors.
- Coordinated inventory management, optimizing stock levels to meet customer demand.
- Managed scheduling and labor allocation to maximize team productivity during peak hours.
Sales Assistant
LINEN & CO
09.2015 - 03.2017
- Assisted customers with product selection and inquiries, enhancing overall shopping experience.
- Processed transactions accurately, ensuring efficient service at point of sale.
- Maintained visual merchandising standards, promoting brand image and product visibility.
- Collaborated with team to execute promotional activities, driving sales growth.
- Trained new staff on customer service protocols and operational procedures.
Languages
English
Full Professional
Italian
Professional Working
Timeline
Logistics Team Member
ESS
03.2021 - Current
Supervisor
F&F
01.2017 - 08.2020
Sales Assistant
LINEN & CO
09.2015 - 03.2017