Nicoletta Wlodarczyk
Qala
Summary
Motivated architecture student with a solid foundation in advanced pure mathematics and physics, eager to expand skills across various industries. Fluent in English, Maltese, Polish, and Italian, offering strong communication abilities and the capacity to work effectively in multicultural teams. Outgoing, and a fast learner, and adaptable to new environments. With previous retail experience that has enhanced problem-solving, customer service, and time management skills. Seeking a dynamic role that allows for growth and development across different fields while leveraging my diverse skill set.
Overview
1
1
year of professional experience
Work History
Retail Sales Associate
Retail International
12.2023 - Current
- Delivered exceptional customer service, fostering a positive shopping experience and building strong customer relationships.
- Assisted customers with product inquiries, recommendations, and transactions, ensuring a seamless and satisfying retail experience.
- Maintained a clean, organized, and visually appealing store environment, including merchandising and stocking displays.
- Handled point-of-sale (POS) transactions, including cash, credit, and returns, while ensuring accurate processing.
- Monitored inventory levels, coordinated restocking efforts, and communicated with the management team to address shortages or overstock issues.
- Achieved or exceeded individual and team sales targets through a consultative selling approach and product knowledge.
- Resolved customer complaints efficiently, demonstrating empathy and professionalism to uphold store reputation.
- Participated in training sessions to stay updated on product features, promotions, and store policies.
Education
Diploma in Design Foundation Studies - Architecture
University of Malta
Imsida, Malta06-2025
Matsec Course - Advanced Pure Mathematics And Physics
Sir Ma Refalo Sixth Form
Victoria, Malta06-2024
Secondary Level -
Gozo College Secondary
Victoria, Malta06-2022
Skills
- Teamwork and collaboration
- Store opening and closing
- Product knowledge
- Customer service
- Money handling
- Friendly and helpful
- Excellent written and verbal communication
- Professional appearance
- POS system operation
Languages
Polish
Native language
English
Proficient
C2
Maltese
Upper intermediate
B2
Italian
Upper intermediate
B2
Timeline
Retail Sales Associate
Retail International
12.2023 - Current
Diploma in Design Foundation Studies - Architecture
University of Malta
Matsec Course - Advanced Pure Mathematics And Physics
Sir Ma Refalo Sixth Form
Secondary Level -
Gozo College Secondary
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