Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
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Nikol Krickovic

waitress
Mellieha

Summary

Experienced hospitality and retail professional with a diverse background in roles such as Waitress, Stock Clerk, Assistant Store Manager, and Boutique Store Assistant. Skilled in communication, order processing, organizational management, and providing exceptional customer service. Proven track record of collaborating effectively with teams and boosting sales through strategic promotional activities. A versatile and dedicated individual who seamlessly integrates expertise in hospitality, inventory management, and retail operations.

Overview

3
3
years of professional experience
3
3
years of post-secondary education
2
2
Languages

Work History

Waitress

Fortizza
05.2022 - 08.2022
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.

Sales Assistant

Pull & Bear
01.2024 - 04.2024
  • Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
  • Increased sales by building strong customer relationships and providing excellent service.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
  • Managed inventory to ensure optimal stock levels, minimizing overstock and out-of-stock situations.
  • Enhanced customer satisfaction with personalized product recommendations based on their needs and preferences.

Bartender

Masons Bistro
04.2024 - 08.2024
  • Kept bar presentable and well-stocked to meet customer needs.
  • Served high customer volumes during special events, nights, and weekends.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.

Game Presenter

Religa LTD
10.2024 - 05.2025
  • Collaborated with other presenters to create an entertaining atmosphere, resulting in positive guest feedback.
  • Managed multiple gaming tables, ensuring smooth operations and timely rotation of games.
  • Performed regular equipment checks to ensure optimal functionality during live game sessions.
  • Contributed ideas for promotional events and campaigns designed to attract new players and increase overall revenue.
  • Continuously improved presentation skills by incorporating feedback from supervisors, peers, and players to deliver an exceptional gaming experience.

Education

HighSchool diploma -

Gymnasium "Sveti Sava"
01.2020 - 01.2023

Skills

  • Excellent communication with guests and team members
  • Work well under pressure in a dynamic environment
  • Time management and organizational skills
  • Knowledge of restaurant service protocols
  • Experience with POS systems for order processing
  • Excellent customer service and interpersonal skills
  • Fashion and product knowledge in the boutique industry
  • Cash handling and point-of-sale system proficiency
  • Visual merchandising and store display expertise
  • Ability to work in a fast-paced retail environment

Personal Information

  • Date of Birth: 12/24/05
  • Gender: Female
  • Nationality: Bosnian-Herzegovinian

Timeline

Game Presenter

Religa LTD
10.2024 - 05.2025

Bartender

Masons Bistro
04.2024 - 08.2024

Sales Assistant

Pull & Bear
01.2024 - 04.2024

Waitress

Fortizza
05.2022 - 08.2022

HighSchool diploma -

Gymnasium "Sveti Sava"
01.2020 - 01.2023

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Nikol Krickovicwaitress