Oleksandr Volotkivskyy
Birkirkara
Profilo professionale
Motivated and adaptable person with a background in the hospitality industry and a strong interest in learning new skills and gaining new experiences. Comfortable working in team environments and communicating with different people. Passionate about sports, betting, and art, with a positive attitude and willingness to grow both personally and professionally. Reliable, curious, and eager to improve in dynamic working environments.
Panoramica
1
1
Certification
5
5
years of professional experience
Esperienza lavorativa
Bar Hospitality Manager
Villa e Palazzo Amita
Stresa, Verbania
2023.03 - 2025.10
-Delivered high-quality customer assistance by promoting the hotel’s services and creating an emotional and personalized guest experience.
-Provided professional customer service and continuous support to ensure guest satisfaction throughout their stay.
-Tailored experiences according to guests’ preferences and individual needs.
-Conducted follow-up checks and collected guest feedback to maintain excellent service standards.
-Efficiently handled and resolved guest issues and complaints with professionalism and discretion.
Bar & Food Guest Assistence
Villa Sassi
Torino, TO
2021.04 - 2021.12
-Guest relations and customer service skills developed through exclusive luxury events and high-end brand experiences.
- Organization and coordination abilities gained from supporting prestigious international events.
-Professional and adaptable approach in both on-site and remote hospitality environments.
-Ability to deliver personalized experiences with high attention to detail and guest satisfaction.
-Effective communication, problem-solving, and multitasking skills combined with discretion and professionalism.
Istruzione
Diploma - Albrghiero
Yvonne de Begnac
Ladipoli (RM)2006-07
Competenze
-Adaptability and willingness to learn
T-eamwork and collaboration skills
-Flexibility in dynamic and multicultural environments
-Goal-oriented and growth mindset
-Proactive and positive attitude
-Reliability and strong work ethic
-Professional communication skills
-Motivation for continuous personal and professional development
Lingue
Italiano
Madrelingua
C2
Russo
Esperto
C1
Inglese
Esperto
C2
Hobby e interessi
Passionate about sports and international sporting events, including golf, football, tennis, the Olympic Games, the FIFA World Cup, and combat sports such as boxing, kickboxing, UFC, and MMA Also interested in outdoor activities and water sports, including surfing and windsurfing, as well as following major sports broadcasters such as Sky Strong appreciation for the values of discipline, teamwork, determination, and continuous self-improvement promoted through sport, including admiration for the Paralympic Games and inclusive athletic achievements
Certificazioni
-LQA star Eployee 2025
Cronologia
Bar Hospitality Manager
Villa e Palazzo Amita
2023.03 - 2025.10
Bar & Food Guest Assistence
Villa Sassi
2021.04 - 2021.12
Diploma - Albrghiero
Yvonne de Begnac