Oliwia Jezyk
Swieqi,57
Summary
Organised and detail-oriented professional with experience in real estate, customer service, and administrative support within international environments. Skilled in coordinating property processes, managing client relationships, and ensuring smooth day-to-day operations. Experienced in handling high-volume communication, scheduling appointments, and maintaining accurate documentation. Strong problem-solving skills with the ability to multitask effectively in fast-paced environments. Currently seeking a role in operations, property management, or coordination to further develop long-term career growth.
Overview
1
1
Certification
5
5
years of professional experience
Work History
Real Estate Coordinator / Property Consultant
EasyRent Real Estate
Swieqi, Malta
05.2024 - Current
- Coordinated property viewings, enquiries and communication between landlords and tenants
- Managed property listings, documentation and rental processes from enquiry to move-in
- Scheduled daily appointments and organised viewing calendars
- Maintained accurate records of properties and client interactions
- Acted as key point of contact for clients, ensuring smooth communication flow
- Collaborated with landlords and internal teams to resolve issues efficiently
- Handled high volume of communication via email, phone and WhatsApp
Guest Relations & Front Desk Assistant
Palazzo Ignazio Hotel
Valletta, Malta
02.2025 - Current
- Managed guest check-ins and check-outs in a fast-paced hotel environment
- Handled reservations, enquiries, and daily front desk operations
- Provided customer service to international guests
- Coordinated bookings and supported operational workflow
- Assisted with administrative tasks and communication via phone/email
Administrative / Customer Support Role
EcoFreeze Ltd.
Boston, England
02.2023 - 03.2024
- Managed customer enquiries via email and phone
- Prepared invoices and maintained accurate customer records
- Updated internal systems with product and client data
- Created reports for head office and supported operational tasks
- Assisted with logistics and day-to-day administrative processes
Front of House / Hospitality Assistant
Premier Inn
Bournemouth, England
03.2021 - 10.2022
- Delivered high-quality customer service in fast-paced environment
- Managed guest enquiries, bookings and front desk operations
- Ensured smooth daily workflow and guest experience
- Handled administrative and coordination tasks
Education
Bachelor of Arts - BA in Tourism & Hospitality Management
Bournemouth Univeristy
Bournemouth 11.2022
Skills
- Property & operations coordination
- Client relationship management
- Administrative support & documentation
- Scheduling & diary management
- Communication with international clients
- Problem-solving & conflict resolution
- Multitasking in fast-paced environments
- CRM systems & Microsoft Office
- Email, phone & WhatsApp communication
Languages
English
Full Professional
Polish
Native or Bilingual
Certification
Real Estate Agent Certificate – Malta
Additional Information
Category B (EU Driving Licence)
Timeline
Guest Relations & Front Desk Assistant
Palazzo Ignazio Hotel
02.2025 - Current
Real Estate Coordinator / Property Consultant
EasyRent Real Estate
05.2024 - Current
Administrative / Customer Support Role
EcoFreeze Ltd.
02.2023 - 03.2024
Front of House / Hospitality Assistant
Premier Inn
03.2021 - 10.2022
Bachelor of Arts - BA in Tourism & Hospitality Management
Bournemouth Univeristy