Owen Scicluna
Insurance Broker
Siggiewi
Summary
Accomplished Insurance Broker and Manager with a proven track record at National Insurance Company and International Merchant Services. Expert in premium financing and a top-rated sales performer, I excel in negotiating and sales, significantly enhancing customer satisfaction and business growth. My approach has consistently resulted in improved client relations and team productivity.
Overview
10
10
years of professional experience
Work History
Insurance Broker
National Insurance Company
09.2020 - Current
- Assisted clients with claims processing, ensuring a smooth experience during difficult times.
- Leveraged knowledge of company insurance products and services to advise customers on appropriate choices.
- Provided exceptional customer service by responding quickly to inquiries, resolving issues, and anticipating client needs.
- Educated clients on various insurance products, enabling informed decisions regarding their coverage options.
Manager
International Merchant Services
03.2015 - 07.2020
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maximized performance by monitoring daily activities and mentoring team members.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Improved marketing to attract new customers and promote business.
- Developed and maintained relationships with customers and suppliers through account development.
Education
No Degree -
San Frangisk Ta Assisi
Saint Venera, Malta 04.2001 -
Skills
Skilled negotiator
Talented salesperson
Premium financing
Top-rated sales performance
Timeline
Insurance Broker
National Insurance Company
09.2020 - Current
Manager
International Merchant Services
03.2015 - 07.2020
No Degree -
San Frangisk Ta Assisi
04.2001 -
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