Summary
Overview
Work History
Education
Languages
Digital Skills
Driving Licence
Communication and Interpersonal Skills
Organisational Skills
Volunteering
Timeline
Generic

Owen Zahra

'16 Air Supply' Triq Dun Guzepp Theuma, Zejtun

Summary

.

Overview

8
8
years of professional experience

Work History

ICT Accessibility Director

FITA
11.2023 - Current
  • Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
  • Implemented Management software to streamline and enhance workflows and data gathering and generating statistic to be used internally and externally.
  • Collaborated with UK-based companies on strategic partnerships, including securing exclusive rights for device procurement and maintenance, and establishing FITA as the sole authorised repair centre for AAC devices in Malta.
  • Led efforts to introduce innovative and high-quality assistive technology solutions, ensuring a diverse range of devices is available for demonstration during client visits.
  • Contributed to the implementation and setup of a smart home demonstration area at the FITA offices, developed in collaboration with Swansea University to showcase assistive living technologies.
  • Assisted in recruiting, hiring and training of team members.

ICT Accessibility Manager

FITA
02.2022 - Current
  • Exceeding goals through effective task prioritization and great work ethic.
  • Identified issues, analyzed information and provided solutions to problems.
  • Conducted research, gathered information from multiple sources and presented results.
  • Carrying out day-to-day duties accurately and efficiently.
  • Coordinating collaborations with international third-party companies regarding assistive devices.
  • Conducted website accessibility audits and enhanced the auditing process by integrating additional tools, software, and streamlined workflows to improve efficiency and compliance.
  • Headed the implementation of GDPR policies and procedures, and coordinated monthly GDPR awareness training sessions to ensure organisational compliance and staff engagement.




ICT Accessibility Officer

FITA
01.2022 - Current
  • Established effective relationships with key stakeholders both internally and externally for increased collaboration opportunities.
  • Improved department efficiency by streamlining and implementing policies and processes.
  • Implemented process improvements that streamlined workflows, reducing redundancies and increasing operational efficiency.

Online and Media Assistant

TCTC International
02.2021 - 01.2022
  • Creating content and editing educational videos.
  • Creating content to be used in adverts and advertising campaigns.
  • Managing the business Facebook page mainly managing posts and livestreams.
  • Managing the business Youtube profile.
  • Management of the business Online courses sales.

Shop Attendant

Daily Fresh
06.2019 - 02.2021
  • Cashier with extra responsibilities
  • Stock management
  • Administrative work
  • Shop manager

Shop Attendant

B'Bake Off
08.2017 - 06.2019
  • Cashier
  • Cheese counter
  • Inventory management

Food Packer

Valhmor Ltd.
04.2017 - 06.2017
  • Wrapped and packed food in boxes based on quality and quantity.
  • Loaded and unloaded pallets of food to receive and ship deliveries.
  • Prepared food packaging boxes by folding and taping.
  • Monitored outgoing packages for proper labels.
  • Lifted, moved and organized large boxes of food to transport to and from storage.

Education

Diploma in Computing MQF Level 5 - Computing

Saint Martins Institute
Hamrun
04.2001 -

Foundation Diploma in Assistive Technology - Assistive Technology

Enable Ireland
Ireland
04.2001 -

Award in Foundation in Business And Management

Global College Malta
Smart City Kalkara, Malta
10.2022 - 08.2023

Professional Diploma in Digital Marketing SCQF 8

Institute of Computer Education Ltd. (ICE Malta)
CBC, Level 2 Suite 2, Mdina Road, Żebbug , Malta
10.2021 - 07.2022

Adobe Certified Associate Video Communication

Institute of Computer Education Ltd. (ICE Malta)
CBC, Level 2 Suite 2, Mdina Rooad, Zebbug Malta
03.2020 - 04.2020

MCAST Introductory Certificate in ICT(MQF Level 2)

Malta College of Arts Science And Technology
MCAST Main Campus, Triq Kordin, Paola, Malta
10.2017 - 06.2018

AIO Course

Giovanni Curmi Higher Secondary School
New Street In Main Street, Naxxar, Malta
10.2016 - 05.2017

O Levels

St Aloysius College Secondary
68 Triq Il-Ferrovija L-Qadima, B'Kara
05.2016 - 06.2016

English Speaking Board

Saint Aloysius College
68 Triq Il-Ferrovija L-Qadima, B'Kara
10.2016 - 10.2016

ECDL

Saint Aloysius College
68 Triq Il-Ferrovija L-Qadima, B'Kara
09.2011 - 06.2013

Languages

LANGUAGE SKILLS MOTHER TONGUE(S): Maltese

OTHER LANGUAGE(S):

German - Listening A1 Reading A2 Spoken production A2 Spoken interaction A1 Writing A2

Italian - Listening A1 Reading A1 Spoken production A1 Spoken interaction A1 Writing A1

English - Listening B2 Reading B2 Spoken production B1 Spoken interaction B1 Writing A2

Digital Skills

  • Internet Skills

Internet user / Social Media / Facebook / Gmail / Outlook / Instagram / Google Drive / WhatsApp / Google Docs / Zoom

  • Microsoft Office

Microsoft Office / Microsoft Excel / Microsoft Powerpoint / Microsoft Word / Microsoft Access / Video Editing / Skype

  • Adobe Suite

Adobe Photoshop / Adobe Illustrator / Adobe In Design / Adobe Premier Pro

  • Personal Skills

Organizational and planning skills / Written and Verbal skills / Motivated / Team-work oriented / Responsibility / Strategic Planning / Creativity / Decision-making / Good listener and communicator / Flexibility

  • Basic IT Infrastructure Knowledge

Computer Maintenance / Computer Networking/NVDA Screen reader / Balabolka MTTS

  • Coding Languages

Java/ HTML / C++

Driving Licence

Driving Licence: B

Communication and Interpersonal Skills

Communication and interpersonal skills

Good communication and contact skills acquired through an Erasmus youth exchange

Organisational Skills

Organizational skills

  • Good leadership through an assigned class captain at school
  • Good team leading through playing football with the local nursery

Volunteering

09/2018 – CURRENT

Sezzjoni Partitarji Beland, Beland Band Club, 5 Misraħ ir-Repubblika, Iż-Żejtun

Member

  • Event planning.
  • Help set up events.
  • Help in the creation of projects to be used during the local feast.

09/2018 – CURRENT

Beland Band Club, 5 Misraħ ir-Repubblika, Iż-Żejtun

Public Relations Officer

  • Create digital content for social media platforms.
  • Create digital content for flags, banners and posters to be used during the local feast.
  • Manage social media platforms.
  • Organized fundraising events

Timeline

ICT Accessibility Director

FITA
11.2023 - Current

Award in Foundation in Business And Management

Global College Malta
10.2022 - 08.2023

ICT Accessibility Manager

FITA
02.2022 - Current

ICT Accessibility Officer

FITA
01.2022 - Current

Professional Diploma in Digital Marketing SCQF 8

Institute of Computer Education Ltd. (ICE Malta)
10.2021 - 07.2022

Online and Media Assistant

TCTC International
02.2021 - 01.2022

Adobe Certified Associate Video Communication

Institute of Computer Education Ltd. (ICE Malta)
03.2020 - 04.2020

Shop Attendant

Daily Fresh
06.2019 - 02.2021

MCAST Introductory Certificate in ICT(MQF Level 2)

Malta College of Arts Science And Technology
10.2017 - 06.2018

Shop Attendant

B'Bake Off
08.2017 - 06.2019

Food Packer

Valhmor Ltd.
04.2017 - 06.2017

AIO Course

Giovanni Curmi Higher Secondary School
10.2016 - 05.2017

English Speaking Board

Saint Aloysius College
10.2016 - 10.2016

O Levels

St Aloysius College Secondary
05.2016 - 06.2016

ECDL

Saint Aloysius College
09.2011 - 06.2013

Diploma in Computing MQF Level 5 - Computing

Saint Martins Institute
04.2001 -

Foundation Diploma in Assistive Technology - Assistive Technology

Enable Ireland
04.2001 -
Owen Zahra