Pamela Arhia
San Pawl Il-Bahar, Bugibba
Summary
I am in Malta studying English, as a resource for growing up in my job in Andorra as a director.
I started working at Restoration more than ten years ago, as an assistant, waitress, barmaid, bar manager, I consider myself a proactive and dynamic person who wants to continue to grow and learn.
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
7
7
years of professional experience
Work History
Maitre D'
Restaurante Kathmandu
Pas De La Casa , Andorra
01.2019 - 05.2023
- Checked in and greeted guests warmly and respectfully, cited accurate wait times, escorted customers to seats and catered cheerfully to guests requiring extra attention.
- Directed and trained ten team members to perform according to company and industry quality standards and established job objectives for optimum customer service.
- Built positive relationships with other front-of-house and kitchen staff.
Waitress
La Bianca Pizzeria
Pas De La Casa , Andorra
11.2017 - 12.2018
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Demonstrated leadership by making improvements to work processes and helping to train others.
- Assisted with customer requests and answered questions to improve satisfaction.
- Recognized by management for providing exceptional customer service.
Waitress
Chez Paulo
Pas De La Casa , Andorra
12.2015 - 10.2017
- Presented food and beverages to guests at tables.
- Maintained accuracy while handling payments, giving change and printing receipts for customers.
- Communicated with kitchen staff to stay updated on item availability and customer wait times.
- Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
- Rolled silverware and set up food stations and dining areas to prepare for next shift.
Education
Some College (No Degree) - Profesora En Historia
Universidad Nacional De Mar Del Plata
Argentina2016
J.D. - Informática Personal Y Profesional En Gestión Empr
Escuela De Educacion Media Nº7
Argentina 2005
Skills
- Problem Solving
- Planning & Organizing
- Team Building
- Friendly, Positive Attitude
- Reliable & Trustworthy
Timeline
Maitre D'
Restaurante Kathmandu
01.2019 - 05.2023
Waitress
La Bianca Pizzeria
11.2017 - 12.2018
Waitress
Chez Paulo
12.2015 - 10.2017
Some College (No Degree) - Profesora En Historia
Universidad Nacional De Mar Del Plata
J.D. - Informática Personal Y Profesional En Gestión Empr
Escuela De Educacion Media Nº7
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