Patrycja Radwanska
Buncrana
Summary
Dynamic and results-oriented professional with extensive experience in hospitality, notably at Inishowen Gateway Hotel. Proven ability in team coordination and customer service, enhancing guest satisfaction through effective communication and meticulous attention to detail. Skilled in employee training and health and safety compliance, fostering a productive and safe work environment.
Overview
13
13
years of professional experience
Work History
Housekeeper
Inishowen Gateway Hotel
06.2007 - 12.2017
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
Waitress Supervisor
Domino's Pizza
02.2006 - 03.2007
- Managed table turnover rate effectively allowing for more guests served per shift.
- Ensured timely delivery of food orders by closely monitoring kitchen processes and collaborating with chefs to resolve any issues efficiently.
- Implemented staff training programs focusing on food allergy awareness, reducing instances of allergic reactions among restaurant guests.
- Improved teamwork among staff members by leading regular meetings to address concerns, share best practices, and set goals.
Waitress Supervisor
Maly Kuzyn
01.2005 - 01.2006
- Fostered a positive working environment by addressing employee conflicts promptly and fairly, promoting open communication between team members.
- Increased overall dining experience by maintaining high standards of cleanliness and organization throughout the restaurant.
- Enhanced customer satisfaction by efficiently managing waitstaff schedules and ensuring optimal coverage during peak hours.
- Assisted in hiring and training new waitstaff, ensuring excellent service levels were maintained at all times.
Education
High School Diploma -
Liceum Profilowane
Krakow06-2007
Skills
- Customer service
- Team coordination
- Time management
- Equipment maintenance
- Employee training
- Health and safety
- Effective communication
- Attention to detail
- Task prioritization
- Teamwork
- Health and safety compliance
Languages
English
Upper intermediate (B2)
Polish
Bilingual or Proficient (C2)
Timeline
Housekeeper
Inishowen Gateway Hotel
06.2007 - 12.2017
Waitress Supervisor
Domino's Pizza
02.2006 - 03.2007
Waitress Supervisor
Maly Kuzyn
01.2005 - 01.2006
High School Diploma -
Liceum Profilowane
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