Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Pee Jay Duvibar

Birkirkara

Summary

Dynamic professional with a proven track record at Travelers Stopover Inc., excelling in operational planning and process improvement. Demonstrated leadership in enhancing team productivity and customer engagement, while implementing cost-saving strategies. Skilled in inventory management and fostering strong customer relations, contributing to a culture of excellence and operational efficiency.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Public Area Cleaner

Ozo Malta
04.2023 - Current
  • Upheld visual appeal of outdoor patios through regular sweeping, raking leaves, pressure washing surfaces, and arranging furniture neatly.
  • Preserved a welcoming atmosphere for guests by regularly dusting, vacuuming, and polishing surfaces in shared spaces.
  • Enhanced guest satisfaction by maintaining cleanliness and organization in all public areas.
  • Contributed to positive guest feedback through diligent attention to detail in restroom sanitation procedures.
  • Cleared rubbish and debris from lobby, elevators, stairways, and hallways to uphold cleanliness standards.
  • Kept public pathways clear of safety hazards and spills with regular checks and attention.
  • Cleaned walls and ceilings with special reach tools following regular schedule.
  • Maintained floor cleaning and waxing equipment.

Census Supervisor

Philippine Statistic Authority
03.2021 - 09.2021
  • Maintained accurate records of personnel assignments, hours worked, and expenses incurred throughout the duration of census projects.
  • Provided ongoing support and guidance to enumerators as needed, fostering a positive working environment conducive to success.
  • Ensured timely completion of census projects by setting clear deadlines and monitoring progress closely.
  • Boosted staff performance through regular training sessions, addressing knowledge gaps and skills enhancement.
  • Improved accuracy in collected information by conducting thorough reviews of enumerator reports.
  • Coordinated with local community leaders and organizations to raise awareness about the importance of census participation, promoting higher response rates.

Assistant Operations Manager

Travelers Stopover Inc.
01.2016 - 09.2020
  • Managed daily operations effectively, ensuring timely completion of tasks and accurate reporting of results.
  • Improved communication within the team through regular meetings, updates, and open channels of communication.
  • Coordinated with General Manager in different operational issues and promotional activities.
  • Streamlined operational processes by implementing new strategies and procedures, resulting in increased efficiency.
  • Assisted in budget development and monitoring, identifying opportunities for cost reduction where possible.
  • Enhanced employee performance by developing comprehensive training programs tailored to individual needs.
  • Coordinated with other departments on joint projects, streamlining processes for maximum efficiency across all business units.
  • Improved inventory accuracy with rigorous audit practices.
  • Elevated customer experience, integrating feedback into operational improvements.
  • Coordinated cross-departmental meetings for smoother project transitions.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Reported issues to higher management with great detail.

Supervisor

Travelers Stopover Inc.
04.2014 - 12.2015
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
  • Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
  • Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
  • Identified operational inefficiencies and implemented corrective measures to increase effectiveness.
  • Streamlined inventory management processes, leading to more organized and efficient stock handling system.

Cashier

Travelers Stopover Inc.
11.2013 - 03.2014
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.

Education

Associate of Applied Science - Business Accountancy

Jobplus
Malta
04-2025

High School Diploma -

Baruya High School
Philippines
04-2011

Skills

  • Operational planning
  • Process improvement
  • Scheduling and coordination
  • Purchasing and planning
  • Cost analysis and savings
  • Customer engagement
  • Inventory management
  • Customer relations
  • Employee reviews
  • Team leadership
  • Product promotion

Certification

  • Food Safety Certificate
  • Operations Management Certificate

Timeline

Public Area Cleaner

Ozo Malta
04.2023 - Current

Census Supervisor

Philippine Statistic Authority
03.2021 - 09.2021

Assistant Operations Manager

Travelers Stopover Inc.
01.2016 - 09.2020

Supervisor

Travelers Stopover Inc.
04.2014 - 12.2015

Cashier

Travelers Stopover Inc.
11.2013 - 03.2014

Associate of Applied Science - Business Accountancy

Jobplus

High School Diploma -

Baruya High School

Similar Profiles

CREATE PROFILE
Pee Jay Duvibar