Summary
Overview
Work History
Education
Skills
Timeline
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Rachel Lammers-Bailey

Miles City,Montana

Summary

Dynamic Senior Merchandiser at Advantage Solutions with a proven track record in merchandise presentation and data-driven decision making. Enhanced sales performance through strategic product allocation and effective team collaboration. Recognized for mentoring junior staff and implementing successful merchandising analytics, driving significant improvements in store efficiency and customer satisfaction.

Professional merchandiser prepared to contribute to high-impact retail environments. Solid background in developing strategic merchandise plans that align with consumer demand and market trends. Reliable team collaborator with knack for adapting to changing market conditions, leveraging strong analytical and negotiation skills. Known for detail-oriented approach and ability to drive results.

Experienced with product assortment planning, vendor negotiations, and trend analysis. Utilizes strategic thinking and market insights to optimize inventory levels and drive sales. Track record of fostering collaborative team environments and achieving measurable results in dynamic retail settings.

Knowledgeable team member with proven track record in driving successful product assortments and vendor negotiations. Managed seasonal planning and launched product lines that aligned with market trends, enhancing brand visibility. Demonstrated expertise in inventory management and trend analysis to optimize sales performance.

Professional merchandiser with focus on driving sales and optimizing product placement. Skilled in visual merchandising, inventory management, and market trend analysis. Known for strong team collaboration and adaptability in dynamic retail environments. Consistently delivers results through strategic planning and effective communication.

Talented Senior Merchandiser with expertise managing highly talented teams. Skilled in product placement and seasonal marketing. Senior merchandiser wielding broad control over all aspects of retail projects from start to finish.

Senior merchandiser with successful career history working with store managers to plan display of products and organize upcoming events. Analyzes current trends in resets of popularity to display more popular items and control price reductions of specific products. Senior merchandiser in charge of training new and subordinate employees.

Enthusiastic individual experienced in stocking shelves for variety of organizations. Offering engaging and pleasant personality combined with background building customer relationships.

Devoted Merchandiser knowledgeable about products and eye-catching display strategies. Organized, hardworking and focused on driving sales through optimized merchandising. Proven success in planning and multitasking to accomplish challenging targets.

Overview

38
38
years of professional experience

Work History

Senior Merchandiser

Advantage Solutions
05.2022 - Current
  • Cautiously practiced risk management regarding budgeting and expenditures.
  • Drove sales performance improvement through strategic allocation of products across stores based on local demand patterns.
  • Worked closely with management in observing and actively monitoring sales.
  • Mentored junior merchandisers to develop their skills and enhance team performance overall.
  • Performed quality assurance procedures while analyzing projects, resets and backroom processes.
  • Liaised between store personnel and reset teams for restocking and presentation of merchandise.
  • Uploaded pictures and data to [Software] on completed projects and displays for approval from management.
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Answered customer questions regarding store merchandise, department information, and pricing.

Bakery Associate

Albertsons
01.2021 - 05.2022
  • Packaged customer purchases with care and strong organizational skills to facilitate easy carrying and prevent product shifting.
  • Ensured food safety compliance by following strict guidelines for storage, handling, and preparation of baked goods.
  • Performed routine equipment maintenance tasks such as cleaning mixers, ovens, or utensils to maintain optimal functionality and prevent potential hazards.
  • Provided support to other departments within the store as needed, fostering a collaborative work environment.
  • Improved bakery efficiency through effective time management and prioritization of tasks.
  • Trained new bakery staff on company policies and POS system use to maximize job satisfaction, expertise, and team performance.
  • Consistently met or exceeded productivity goals while maintaining high-quality standards for all baked goods produced.
  • Offered immediate assistance and menu advice to guests, documented orders, and conveyed special requests to baker and assistants.
  • Assisted in creating unique and visually appealing displays for special occasions and seasonal promotions.
  • Delivered outstanding customer experiences by addressing concerns promptly and professionally, resulting in repeat business from satisfied patrons.
  • Collaborated with team members to ensure consistent product quality and adherence to company standards.
  • Maintained proper inventory levels by conducting regular stock checks and placing timely orders when necessary.
  • Streamlined workflow processes through effective organization and communication among team members.
  • Prepared all pastry items in accordance with standards of quality, quantity control, taste, and presentation.
  • Retained detailed knowledge of ingredient lists and allergen information, enabling confident response to customer inquiries regarding dietary restrictions or preferences.
  • Increased sales by recommending complementary items and promoting current specials to customers.
  • Helped customers locate ideal menu items by listening to needs and recommending specific products or services.
  • Reduced waste by accurately measuring ingredients and implementing proper portion control during preparation stages.
  • Trained new employees on bakery procedures, ensuring they quickly became productive contributors to the team.
  • Mixed dough, scaled breads, and cakes, fried doughnuts and performed baking duties.
  • Utilized creativity in designing custom cake orders that exceeded customer expectations while adhering to their specific requests.
  • Maintained tidy and organized work area to comply with cleanliness standards.
  • Checked expiration dates and rotated products to verify freshness and avoid spoilage.
  • Inspected goods to establish accurate pricing and labeling.
  • Recommended new bakery items to customers based on taste preferences, building rapport and boosting sales.
  • Decorated and merchandised quality bakery goods to build business reputation and revenue base.
  • Used utensils and equipment to portion, wrap and display bakery items.
  • Measured and mixed ingredients accurately to assist in baking process.
  • Developed strong rapport with customers and created positive impression of business.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Wrapped, boxed and weighed bakery department products.
  • Prioritized helping customers over completing other routine tasks in store.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Used in-store system to locate inventory and place special orders for customers.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
  • Conducted product demonstrations to highlight features and redirect objections to positive aspects.
  • Monitored customers for signs of security concerns and escalated issues to management.

Collections Manager

Cross Petroleum Service
09.2019 - 01.2021
  • Researched accounts and completed due diligence to resolve collection problems.
  • Reviewed, researched, and corrected discrepancies and customer concerns.
  • Oversaw daily posting of payments to customer accounts.
  • Improved overall collections efficiency by implementing strategic collection plans and processes.
  • Managed a diverse portfolio of accounts to optimize collection efforts and minimize losses.
  • Enhanced team performance through regular training, coaching, and feedback sessions.
  • Provided exceptional customer service throughout the collections process, addressing concerns promptly while upholding company values.
  • Established procedures for collection of past due amounts.
  • Established strong relationships with customers, fostering open communication channels for effective debt resolution.
  • Reduced delinquency rates with proactive account monitoring and timely communication.
  • Developed customized payment plans for financially distressed customers, enabling successful debt recovery while maintaining customer satisfaction.
  • Contacted customers to collect outstanding payments via one-time or negotiated installment methods.
  • Worked with legal resources and recovery teams to manage default issues.
  • Contacted customers to discuss late payments and options for remitting amounts due.
  • Supervised staff of collectors, monitoring phone calls and letters.
  • Implemented efficient skip tracing techniques to locate hard-to-reach debtors and expedite the recovery process.
  • Followed prescribed scripts and maintained friendly but firm attitude with full knowledge of contractual requirements and legal remedies.
  • Increased recoveries by negotiating favorable repayment terms for clients and customers.
  • Generated and mailed updated statements monthly and processed demand letters.
  • Trained and mentored new employees on collection methods, documentation requirements and performance strategies.
  • Successfully implemented new technologies and process automations to encourage continuous improvement.
  • Contacted clients with past-due payments and actively monitored payments due from clients.
  • Streamlined collections procedures for increased productivity and reduced manual efforts.
  • Maintained compliance with federal, state, and local regulations governing debt collections practices.
  • Adhered to established guidelines to increase profits and collect supplier payments.
  • Conducted investigations of customer accounts and payment histories.
  • Posted receipts to appropriate general ledger accounts.
  • Monitored industry trends and best practices to continuously improve collections operations.
  • Created comprehensive reports on collection activities, highlighting key performance indicators and areas for improvement.
  • Coded and entered at least [Number] invoices each day into in-house accounting software.
  • Composed effective accounting reports summarizing accounts payable data.
  • Accessed credit records to evaluate customer credit histories.
  • Set up and updated customer accounts and CRM with interactions, payments and personal information.
  • Supervised invoice processing, purchase orders, expense reports, credit memos and payment transactions.
  • Reconciled discrepancies between accounts receivable general ledger account and accounts receivable trial balance account.
  • Utilized advanced negotiation skills to secure favorable settlements in complex collection scenarios.
  • Led cross-departmental initiatives aimed at minimizing bad debts exposure through early detection of warning signs in customer behavior patterns.
  • Collaborated with cross-functional teams to address customer disputes and resolve billing issues promptly.
  • Coordinated legal actions when necessary, working closely with attorneys to ensure proper documentation and representation.
  • Generated and distributed current statements to customers.
  • Conducted thorough credit reviews to assess risk levels and make informed decisions on extending credit or initiating collections actions.
  • Analyzed financial data to identify trends, risks, and opportunities for improved collections strategies.

Political Researcher

New York Times Co
10.1987 - 10.2005
  • Cultivated professional relationships with subject matter experts, enhancing the depth of available resources for research purposes.
  • Spearheaded initiatives to improve internal knowledge sharing and collaboration among team members.
  • Managed multiple research projects simultaneously, ensuring timely delivery of high-quality results.
  • Established partnerships with external organizations, broadening access to valuable information sources and datasets.
  • Evaluated emerging geopolitical factors impacting policy decisions through rigorous scenario modeling exercises.
  • Contributed significantly to the publication of influential research articles in top-tier academic journals.
  • Mentored junior researchers, fostering a supportive environment that encouraged growth and learning.
  • Collaborated with team members to develop innovative approaches to political research methodologies.
  • Conducted extensive literature reviews to inform the development of robust research designs.
  • Identified key trends in political landscapes with thorough data collection and analysis methods.
  • Streamlined research processes for increased efficiency and timely completion of projects.
  • Provided comprehensive reports on political developments, informing strategic decision-making for clients.

Education

Journalism

New York University
New York, NY
04-1986

Philosophy

Louisiana State University
Baton Rouge, LA
05-1982

Skills

  • Merchandise presentation
  • Store layout planning
  • Merchandise allocation
  • Merchandising analytics
  • Data-driven decision making
  • Space planning
  • Order management
  • Sales analysis
  • Vendor negotiation
  • Consumer behavior
  • Margin optimization
  • Product selection
  • Trend forecasting
  • Merchandise replenishment
  • Friendly and outgoing
  • Reliable and punctual
  • Active listener
  • Plan-o-gram implementation
  • Teamwork
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Time management
  • Attention to detail
  • Problem-solving abilities
  • Cleaning and sanitizing
  • Multitasking
  • Multitasking Abilities
  • Reliability
  • Excellent communication
  • Critical thinking
  • Clear communication
  • Organizational skills
  • Team collaboration
  • Flexibility
  • Active listening
  • Effective communication
  • Hand and power tool operation
  • Adaptability and flexibility
  • Decision-making
  • Detail-oriented
  • Organization and prioritization
  • Relationship building
  • Safety procedures
  • Team building
  • Task prioritization
  • Self motivation
  • Product knowledge

Timeline

Senior Merchandiser

Advantage Solutions
05.2022 - Current

Bakery Associate

Albertsons
01.2021 - 05.2022

Collections Manager

Cross Petroleum Service
09.2019 - 01.2021

Political Researcher

New York Times Co
10.1987 - 10.2005

Journalism

New York University

Philosophy

Louisiana State University

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Rachel Lammers-Bailey