Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
RAJARAMAN  RAJAGOPAL

RAJARAMAN RAJAGOPAL

Hotel
Malta marsaxlokk ,MALTA

Summary

Outgoing Waiter eager to assist team and willing to take on any task. Experienced at helping guests feel welcome while responding to questions in friendly and knowledgeable manner. Brings [Number] years of fine dining experience.

Offering strong candidate known for excellent communication and teamwork skills. Knowledgeable about customer service with keen eye for detail and positive attitude. Ready to use and develop problem-solving, time management, and multitasking skills in [Desired Position] role.

Experienced in hospitality sector with focus on providing top-tier customer service. Can enhance dining experience through friendly and attentive service, leveraging skills in order management and relationship building. Known for maintaining cleanliness and organisation in fast-paced environments to ensure smooth operations.

Self-motivated individual offering excellent skills in guest relations and upselling products and services. Engaging Waiter with ability to articulate and help customers make menu choices. Excellent issue resolution and customer service skills.

Dedicated [Job Title] highly effective in undertaking administrative and programme management tasks. Manages complex data with excellent organisation. Motivated to achieve outstanding success through prompt communication and helpful approach.

Overview

2009
2009
years of professional experience

Work History

As Waiter

Hotel savera
Chennai , India
  • Remained calm under pressure, ensuring better performance during peak hours.
  • Enhanced customer satisfaction by promptly attending to queries and requests.
  • Warmly greeted guests upon arrival to create welcoming atmosphere.
  • Delivered food and drinks from kitchen to respective tables to meet timely expectations.
  • Helped bar staff prepare garnishes and mix cocktails during busy bar periods.

Head waiter

Hotel AL Noosul
Sakaka, Saudi Arabia
03.2005 - 06.2008
  • Followed food hygiene and safety procedures in line with requirements.
  • Followed checklists for shift start and end to help with smooth transitions.
  • Worked closely with chef to provide tasty options for guests with food allergies or intolerances.
  • Trained and supervised wait staff to maintain first-class customer service standards.
  • Minimised send-backs, communicating directly with back-of-house staff to facilitate correct orders.

Head waiter

Hotel GRT grand
Chennai , India
04.2000 - 03.2004
  • Delegated server tasks and coordinated workflows to support efficiency during high-volume shifts.
  • Informed and advised customers on menu options and allergy concerns, making specific recommendations based on dining preferences.
  • Liaised with bar and kitchen staff to maintain seamless customer service outputs and provide timely delivery of food and beverages.
  • Processed payments and reduced customer wait times.
  • Stayed up to date on menu changes to accurately answer customer queries.
  • Memorised complete menu and offered guests knowledgeable suggestions.

Head waiter

Hotel Ambassador pallava
Chennai , India
01.1997 - 10.1998
  • Encouraged repeat business by presenting clean and welcoming dining environment.
  • Resolved customer complaints promptly, fostering a positive dining environment.
  • Pleasantly greeted guests and offered to take drink orders while assisting with menu familiarisation.
  • Guided guests through menus while demonstrating detailed knowledge of dishes and ingredients.
  • Informed and advised customers on menu options and allergy concerns, making specific recommendations based on dining preferences.
  • Served food to guests at proper temperatures by bringing items to table immediately.
  • Processed payments and reduced customer wait times.
  • Organised seating for groups and guests with special needs.
  • Delivered quality service by providing warm and welcoming environment.
  • Upsold sides and beverages to increase restaurant revenue.
  • Maximised profitability by maintaining up to date knowledge of daily specials, promotions and regular menu items.
  • Polished glasses and cutlery to pristine standards.
  • Increased order value by upselling sides, drinks and desserts.
  • Verified completed orders and served guests at tables.
  • Maintained excellent guest satisfaction by providing attentive, proactive and helpful service.

Education

Certificate of Higher Education -

The crescent higher secondary school
Avainapuram

Diploma - Hotel management Food and Beverage service

Jenneys academy
Trichy
06.1997

Skills

Food and wine pairing

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Languages

English
Bilingual or Proficient (C2)
A1

Timeline

Head waiter

Hotel AL Noosul
03.2005 - 06.2008

Head waiter

Hotel GRT grand
04.2000 - 03.2004

Head waiter

Hotel Ambassador pallava
01.1997 - 10.1998

As Waiter

Hotel savera

Certificate of Higher Education -

The crescent higher secondary school

Diploma - Hotel management Food and Beverage service

Jenneys academy
RAJARAMAN RAJAGOPAL Hotel