Summary
Overview
Work History
Education
Skills
Personal Information
Additionalinformation - Professionalsummary
Timeline
Generic

Ramah Mcdonald-Vulles

Kalispell

Summary

To seek and maintain a full-time position that offers professional challenges utilizing interpersonal and problem-solving skills.

Certified Behavioral Health Peer Support Specialist with over one year of experience, adept at fostering innovative mental health solutions. Leveraged personal and professional experiences to inspire and uplift others in their recovery journey. Skilled in streamlining care processes to boost patient satisfaction and treatment efficacy, while collaborating effectively with healthcare teams to refine care strategies. Assisted individuals in active crisis, offering immediate support and emotional guidance. Experienced with coordinating counseling services and managing mental health programs to enhance client well-being. Utilizes strong communication skills to foster effective relationships with clients and colleagues. Successfully facilitated Wellbriety meetings (12step), creating a safe and supportive space for individuals in recovery. Worked effectively with individuals managing co-occuring mental health and substance use disorders, offering empathy and tailored guidance.


Overview

2
2
years of professional experience

Work History

Montana Counseling Services

Michael Erickson
03.2024 - 10.2024
  • Coordinated multidisciplinary treatment teams to ensure comprehensive care was provided for each client''s unique circumstances.
  • Consulted with patients and family members concerning personal, emotional, medical and social needs, advising accordingly.
  • Expanded community connections by attending networking events, representing the organization at conferences, and presenting on pertinent mental health topics.
  • Promoted a positive, inclusive environment by organizing support groups and workshops focused on diversity and mental health awareness.
  • Managed complex crisis situations effectively, utilizing conflict resolution skills and collaborating with appropriate resources when necessary.
  • Implemented evidence-based interventions for clients experiencing various challenges such as substance abuse, grief and loss, and trauma recovery among others.
  • Facilitated improved communication within treatment teams by organizing regular meetings to discuss specific cases and share updates about client progress.
  • Assisted clients in establishing achievable goals and developing action plans that promoted personal growth and self-improvement.
  • Managed volunteer programs focused on providing community services to underserved populations.

Certified Behavioral Health Peer Support Specialist

Helena Indian Alliance
11.2023 - 02.2024
  • Providing behavioral health support in a collaborative team environment
  • Driving innovative solutions for mental health challenges
  • Exercising detail-focused approach in patient care
  • Enhance patient outcomes by meticulously tracking and noting behavioral health improvements
  • Facilitate strong support networks, boosting patient resilience and recovery
  • Streamline care processes to elevate patient satisfaction and treatment efficacy
  • Unite with healthcare professionals to refine patient care strategies collaboratively, using great teamwork techniques
  • Empowered clients by teaching effective problem-solving skills they can apply in real-life situations.
  • Advocated on behalf of clients to ensure access to appropriate resources and services within the community.
  • Provide empathetic peer support, fostering a healing environment for patients
  • Served as a role model for clients, sharing personal experiences of recovery and resilience.

Certified Behavioral Health Peer Support Specialist

Our Place-Good Samaritan
04.2023 - 10.2023
  • Provided empathetic peer support in a behavioral health setting
  • Utilized active listening and motivational interviewing techniques
  • Resolved conflicts and crises using de-escalation strategies, every day
  • Supported client emotional health through empathetic engagement and active listening
  • Monitored and documented behavioral improvements, ensuring tailored support strategies
  • Eagerly engaged with clients to foster a positive environment and promote mental well-being
  • Collaborated with healthcare professionals to optimize therapeutic approaches for clients
  • Developed trusting relationships with clients by maintaining confidentiality, respect, and non-judgmental attitudes.

Education

High School Diploma -

Plains High School
Plains, MT

Associate of Arts - Social Work

Helena College University of Montana
Helena, MT
08.2025

Associate of Arts - Social Work

Salish And Kootenai College
Pablo, MT
09.2019

Skills

  • Telephone Etiquette
  • Delivery Coordination
  • Positive Attitude and Energetic
  • Data Entry and Database Software
  • Conflict resolution
  • Problem-solving
  • Certified in CPR/AED
  • Cultural sensitivity
  • Making Appointments
  • Active listening
  • Teamwork and collaboration

Personal Information

Title: Certified Behavioral Health Peer Support Specialist

Additionalinformation - Professionalsummary

Willing to go the extra mile to assist others with solving problems. Maintains professional appearance and demeanor and expertly completes assigned tasks with a focus on quality. Dependable and quick-learning team player with effective communication and organization skills. To seek and maintain a full-time position that offers professional challenges utilizing interpersonal and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.  Can work well with clients building a good recovery plan or helping them with applications or appointments.

Timeline

Montana Counseling Services

Michael Erickson
03.2024 - 10.2024

Certified Behavioral Health Peer Support Specialist

Helena Indian Alliance
11.2023 - 02.2024

Certified Behavioral Health Peer Support Specialist

Our Place-Good Samaritan
04.2023 - 10.2023

High School Diploma -

Plains High School

Associate of Arts - Social Work

Helena College University of Montana

Associate of Arts - Social Work

Salish And Kootenai College
Ramah Mcdonald-Vulles