MS OFFICE
Ranjith Akloor
Delivery Manager
Zurrieq
Summary
Adept Delivery Manager with a proven track record at Manies, enhancing delivery efficiency and customer satisfaction through expert application of Kanban methodology and robust stakeholder management. Mentored team members for skill advancement, directly contributing to a significant increase in sales opportunities.
Overview
11
11
years of professional experience
3
3
years of post-secondary education
4
4
Languages
Work History
Delivery Manager
Manies
LUQA, Luqa
07.2024 - Current
- Oversaw daily operations of the delivery team, ensuring timely completion of tasks and adherence to company policies.
- Managed resources effectively to avoid unnecessary delivery delays.
- Engaged customers to discuss business needs and explore opportunities to increase sales.
- Mentored junior team members to develop their skills and advance within the organization.
SALES OFFICER
Optus Telecommunications
02.2022 - 05.2024
- Enhanced customer satisfaction with timely follow-ups and personalized service.
- Responded to customer needs by answering questions and providing detailed information about Router and services.
- Cultivated strong relationships, establishing trust and loyalty among clients.
- Boosted sales performance by identifying and targeting high-potential leads.
Sales Coordinator
Reliance
08.2014 - 01.2022
- Maintained accurate records of all sales activities, including contracts, proposals, quotes, follow-ups, and customer communications.
- Worked closely with the sales team to prioritize tasks, set goals, and allocate resources efficiently; resulting in increased productivity and revenue.
- Supported sales team members in achieving individual goals and targets through coaching, mentoring, and guidance.
- Streamlined sales processes for improved efficiency and customer satisfaction.
Education
Bachelor of Science - Chemistry
Telangana University
Telangana 04.2011 - 04.2014
Skills
Delivery management
Business analysis
Kanban methodology
Stakeholder management
Software
Timeline
Delivery Manager
Manies
07.2024 - Current
SALES OFFICER
Optus Telecommunications
02.2022 - 05.2024
Sales Coordinator
Reliance
08.2014 - 01.2022
Bachelor of Science - Chemistry
Telangana University
04.2011 - 04.2014
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