Reanna Renner
126 1/2 8th Ave W,MT
Summary
A highly organized, motivated, disciplined and dependable employee fully capable of undertaking complex office functions effectively and accurately. A critical thinker who enjoys a challenge and taking on new responsibilities. A quick learner and self-starter who takes pride in her work demonstrating excellent organization and communication skills. Provides quality service to customers, management, and co-workers alike.
Overview
23
23
years of professional experience
Work History
Seafood Clerk
Safeway
Whitefish, MT
10.2024 - Current
- Ensured freshness and quality of seafood products through regular inspection and adherence to safety standards.
- Maintained cleanliness and organization of seafood display cases, enhancing customer experience and product visibility.
- Assisted customers with product selection, providing knowledgeable recommendations on seafood preparation and cooking methods.
- Operated scales and packaging equipment to accurately weigh and package seafood items for customer purchase.
- Collaborated with team members to streamline inventory processes, reducing waste and ensuring product availability.
- Trained new staff on proper handling techniques, food safety guidelines, and customer service best practices.
- Implemented efficient stock rotation procedures to maximize product freshness while minimizing spoilage risks.
- Resolved customer inquiries and concerns promptly, fostering a positive shopping environment and encouraging repeat business.
- Washed floors, walls, coolers and storage shelves.
- Assisted in creating promotional materials for seasonal seafood offerings, driving increased sales through targeted marketing efforts.
Caregiver, Special Needs
Respite Private Home Care
Monrovia, CA
08.2023 - 06.2024
- Provided compassionate care to individuals with special needs, ensuring safety and comfort.
- Assisted with daily living activities, promoting independence and self-sufficiency among clients.
- Developed personalized care plans in collaboration with healthcare professionals and family members.
- Monitored physical and emotional well-being, reporting changes to appropriate stakeholders for timely interventions.
- Coordinated recreational activities that fostered social skills and community integration for clients.
Personal Banker
US BANK
Gresham, OR
08.2015 - 11.2016
- Developed personalized banking solutions to enhance customer satisfaction and loyalty.
- Managed client accounts, ensuring accurate record-keeping and compliance with regulations.
- Analyzed customer needs to recommend suitable financial products and services.
- Led team initiatives to improve service delivery and streamline operational processes.
- Delivered exceptional customer service by resolving complex inquiries and issues efficiently.
Account Coordinator
Remarketing of America
Pasadena
03.2014 - 12.2015
- Customer Care Advocate working directly with credit unions answering questions and directing them with navigating on the ROA website
- Assigning and managing accounts for collection to skip agents that assist with the investigation on members who’s account have not been brought current
- Communicating updates and information to credit unions and repo companies on the status of accounts and advising them on how to proceed
- Organizing recoveries and redemptions
- Training new hires on office policies and procedures
- Invoicing
- Heavy communication via email to vendors, credit unions and management
- Weekly statistics to management on account status, issues and concerns
- 16.50 per hour
- Managed account documentation and maintained accurate records for multiple clients.
Small Business Banker
JP Morgan Chase
Azusa, CA
02.2009 - 02.2014
- Established personal and business accounts
- Provided support with Loans and Investments
- Worked with E-purchase to order supplies
- Assisted upper management to obtain and exceed branch goals
- Greeted visitors, vendors and VIPs
- Organized, distributed and maintained all office supplies and personal filing system.
- Screened visitors
- Coordinated between departments to resolve day-to-day administrative and operational issues
- Profiled customers for required needs
- Achievements:
- Successfully resolved sensitive customer issues – resulting in two customer service awards
- Dedicated to process improvement and training – resulting in four promotions within a four year period.
- Responsibilities:
- $17.16 per hour
Barista
Starbucks
Arcadia, CA
07.2008 - 02.2009
- Heavy customer services
- Lead Cashier
- Order Taker
- Balanced daily cash and credit card transactions
- Closed establishment nightly
- Part time - $8.00
Server/Trainer
Spaghetti Factory
Monrovia, CA
09.2007 - 06.2008
- Server
- Balanced daily cash and credit card transactions
- Trained New Hires
- Worked with dissatisfied customers
- Part time – min. wage plus tips
Personal Assistant
CMG
Pasadena, CA
07.2006 - 08.2007
- Ordered office supplies (while tracking and adhering to a fixed budget)
- Directed visitors and VIPs
- Handled incoming and recorded messages accurately
- Worked with dissatisfied customers
- Performed data entry
- Maintained tracking system
- Compiled and distributed company material
- Microsoft Office Suite
- Part Time - $10.00 per hour
Level 5 Associate
In-N-Out Burger
04.2003 - 04.2006
- Greeted customers
- Take orders and cashiering
- Food Preparation
- Trained new hires
- Open Establishment
- Part time - $10.00 per hour
Education
High School -
Citrus College
Glendora, CA06.2005
Licensed Cosmetologist -
Citrus College
Covina, CA01.2009
Skills
- Proactive and results oriented
- Dedicated team player
- Resourceful self-starter
- Professional and mature
- Exceptional communication skills
- 20 years of customer service with awards
- 10 key
- Microsoft Office Suite
- Outlook
- Typing 40-45 wpm
- Fast learner
- Attention to detail
- Time management
- Verbal and written communication
- Relationship building
- Schedule coordination
- File management
- Meeting scheduling
- Document preparation
Timeline
Seafood Clerk
Safeway
10.2024 - Current
Caregiver, Special Needs
Respite Private Home Care
08.2023 - 06.2024
Personal Banker
US BANK
08.2015 - 11.2016
Account Coordinator
Remarketing of America
03.2014 - 12.2015
Small Business Banker
JP Morgan Chase
02.2009 - 02.2014
Barista
Starbucks
07.2008 - 02.2009
Server/Trainer
Spaghetti Factory
09.2007 - 06.2008
Personal Assistant
CMG
07.2006 - 08.2007
Level 5 Associate
In-N-Out Burger
04.2003 - 04.2006
High School -
Citrus College
Licensed Cosmetologist -
Citrus College
Volunteer work
- Citrus College of Performing Arts Center (hair & makeup design)
- Cal Poly Pomona Performing Arts (hair & makeup design)
- TV Pilot “The Boulevards Our Beat” (hair & make-up design