Rebecca Borg
Santa Venera
Summary
A detail-oriented candidate successful at managing multiple priorities with a positive attitude and strong organizational skills. Willingness to take on added responsibilities to meet team goals.
Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
13
13
years of professional experience
Work History
Assistant to the Production Manager
The Food Factory
04.2018 - Current
- Supported the Production Manager in meeting tight deadlines and achieving production targets.
- Assisted with scheduling, coordinating, and monitoring daily tasks to ensure smooth workflow.
- Maintained accurate inventory records, reducing discrepancies and ensuring availability of materials for production.
- Managed multiple projects simultaneously, prioritizing tasks effectively to meet deadlines without compromising quality standards.
- Served as a liaison between the Production Manager and other departments, ensuring clear communication of project updates or concerns.
- Resolved issues quickly to maintain productivity goals.
- Sourced materials to keep up with production goals and meet customer demands.
- Managed filing system, entered data and completed other clerical tasks. Creating and maintaining detailed administrative processes and procedures to drive efficiency and accuracy.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
Manager's Assistant
Frank Salt Real Estate - Commercial Department
04.2017 - 03.2018
- Ran errands to support daily needs of management.
- Resolved basic computer and office equipment issues through troubleshooting.
- Scheduled meetings and managed calendar.
- Attended monthly sales meetings and reported pertinent information to employees.
- Monitored and managed social media accounts.
- Managed filing system, entered data and completed other clerical tasks.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Liaised between clients and vendors and maintained effective lines of communication.
Customer Care Representative
Valyou Supermarket
05.2016 - 04.2017
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
- Streamlined call response times for improved customer experience through effective communication techniques.
- Maintained a high level of product knowledge to provide accurate information and support to customers.
- Built rapport with customers through active listening and empathetic responses, fostering positive relationships.
- Trained new employees on best practices and customer care procedures to eliminate inefficiencies.
- Trained new personnel regarding company operations, policies and services.
Cashier
Valyou Supermarket
09.2015 - 05.2016
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Learned duties for various positions and provided backup at key times.
Demi Chef De Partie
Hilton Hotel
12.2014 - 07.2015
- Enhanced kitchen efficiency by streamlining prep work and implementing proper mise en place techniques.
- Maintained a clean and sanitary work environment in compliance with health department standards.
- Monitored stock levels of both ingredients and seasonings, notifying head chef of low levels to support prompt ordering.
- Coordinated with team members to prepare orders on time.
- Set up and broke down kitchen for service.
Commis Chef
The Palace Hotel
02.2011 - 03.2015
- Enhanced culinary skills by assisting in the preparation of various dishes under the guidance of experienced chefs.
- Contributed to a well-organized and efficient kitchen by maintaining clean workstations and following sanitation guidelines.
- Supported timely service by preparing ingredients for multiple dishes simultaneously, ensuring all components were ready for plating.
- Expanded culinary repertoire by learning traditional methods from experienced chefs representing diverse cultural backgrounds.
- Elevated guest satisfaction by accommodating special dietary requests while maintaining strict adherence to recipe guidelines.
- Mastered a variety of cooking equipment, including ovens, grills, and fryers, to produce diverse menu items with consistent quality.
- Gained valuable insights into the inner workings of a successful restaurant by actively participating in all aspects of kitchen operations.
- Observed different kitchen chefs' preparation of sauces, breads, and other items to gain knowledge in diverse cooking and baking techniques.
- Set up and broke down kitchen for service.
- Assisted Head Chef in preparing weekly roster and doing timesheets to send to Human Resources.
Education
Diploma in Health & Social Care - Level 3
Malta College of Art, Science & Technology (MCAST)
Paola, Malta06.2013
Diploma in Kitchen - Commis Chef - Culinary Studies
Institute of Tourism Studies
St Julians, Malta06.2012
School Leaving Certificate -
St Joseph School
Sliema, Malta03.2010
Skills
- Strong Organization
- Continuous Improvement Mindset
- Production Planning
- Staff Scheduling
- Customer Support
- Cost Control
- Data-driven
- Records Management
- Administrative Support
- Office Administration
- Data Entry
Timeline
Assistant to the Production Manager
The Food Factory
04.2018 - Current
Manager's Assistant
Frank Salt Real Estate - Commercial Department
04.2017 - 03.2018
Customer Care Representative
Valyou Supermarket
05.2016 - 04.2017
Cashier
Valyou Supermarket
09.2015 - 05.2016
Demi Chef De Partie
Hilton Hotel
12.2014 - 07.2015
Commis Chef
The Palace Hotel
02.2011 - 03.2015
Diploma in Health & Social Care - Level 3
Malta College of Art, Science & Technology (MCAST)
Diploma in Kitchen - Commis Chef - Culinary Studies
Institute of Tourism Studies
School Leaving Certificate -
St Joseph School
Similar Profiles
Mariam NamutebiMariam Namutebi
Barista and Waitress at Balkan Food FactoryBarista and Waitress at Balkan Food Factory
Vishal VishalVishal Vishal
Packing worker at Food FactoryPacking worker at Food Factory
Carlos CliffordCarlos Clifford
HSE Supervisor at Gerber Baby Food FactoryHSE Supervisor at Gerber Baby Food Factory