Rebecca Crawshaw Boyer

• Coding & Documentation: ICD-10-CM, CPT, HCPCS Level II, Modifier Application, E&M Auditing
• Revenue Cycle Management: Claims Submission, Denial Management, Accounts Receivable (A/R)
• Software & EHR Systems: Greenway, ChiroTouch, Optum EncoderPro, AAPC
• Compliance & Regulations: HIPAA, CMS Guidelines, OIG Compliance, National Correct Coding Initiative (NCCI)
• Communication: Payer Relations, Physician Queries, Patient Billing Customer Service
• Claims Submission & Clearinghouse Workflows
• Denial Management & Appeal Processes (Identifying trends in rejections and correcting them)
• Accounts Receivable (A/R) Follow-Up
• Payment Posting & Reconciliation
• Payer Guidelines & Reimbursement Methodologies (Medicare, Medicaid, Commercial Insurances, and Managed Care)

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