Remenda Barbara
Administrative Officer II
134, Fior Del Giglio, Kirkop Road, Mqabba
Summary
Experienced with managing and optimizing office operations to enhance productivity. Utilizes strong organizational and communication skills to ensure smooth workflow and efficient task completion. Knowledge of team collaboration techniques and adaptability in dynamic work environments.
Overview
22
22
years of professional experience
Work History
Administrative Officer II
Identita`
02.2024 - Current
- Assist sections and senior management to manage day-to-day operations.
- Directing staff.
- Assist IIP clients and their agents when applying and collecting id cards.
- Assisting property owners and managing deregistration of addresses.
- Revoking id cards when applicants leave Malta.
- Corresponding with Malta Law Courts regarding applicants with travel restrictions.
- Ensuring synergy with Electoral Office and other governmental agencies.
- Lead and motivate part-timer employees to ensure day-to-day office operations run smoothly.
- Managing office supply stock and placing orders.
- Reconcile cash receipts daily and deal with correspondence relating to the function of the unit.
- Cross checking of work performed by junior staff
Private Secretary
Ministry for Inclusion and Voluntary Rights
06.2023 - 02.2024
- Accompanied the Minister during official events and during Parliamentary sessions when requested.
- Liaised with the Minister regarding weekly memos.
- Attended meetings and minute-taking.
- In charge of the Minister's diary in the absence of the Assistant Private Secretary.
- Liaised with the Head of Secretariat and Communications Coordinator.
- Handled official correspondence both in printed and electronic format.
- Handled telephone calls and the Minister's diverted calls.
- Liaised successfully between various governmental departments and compiled research prior to events as necessary.
- Facilitated smooth travel arrangements for the Minister by coordinating itineraries, transportation, accommodations, and other logistical aspects, including liaison with Cabinet Office.
Customer Care Officer
Ministry for Tourism/Inclusion
02.2020 - 06.2023
- Reported to Head of Customer Care.
- Performed Customer Care duties.
- Liaised with Ministries, governmental entities and private companies.
- Handled email and telephone requests.
- Accompanied the Minister to any events when requested.
- Attended training courses when required.
- Attended meetings.
- Updated the Minister with any issue arisen.
Customer Care Officer
Identity Malta Agency
11.2017 - 11.2020
- Reported to Senior Manager.
- Performed Customer Care duties.
- Handled email and telephone requests.
- Attended training courses when required.
Statistic Porcess Control & Engineering Operator
ST Microelectronics
01.2003 - 11.2017
- Fully understood the process and the specification/control limits.
- Pointed out sources of variation, to keep the process stable.
- Monitored the ongoing production process, assisted by the use of control charts, to detect significant changes of mean of variation.
- Reported directly to the Engineering Management.
Education
Level 5 Business And Management
Malta Business School
Birkirkara08-2022
Skills
Office management
Documentation and control
Data acquisition
Policy and procedure modification
Office administration
Verbal communication
Computer proficiency
Problem-solving
Supervising staff
Timeline
Administrative Officer II
Identita`
02.2024 - Current
Private Secretary
Ministry for Inclusion and Voluntary Rights
06.2023 - 02.2024
Customer Care Officer
Ministry for Tourism/Inclusion
02.2020 - 06.2023
Customer Care Officer
Identity Malta Agency
11.2017 - 11.2020
Statistic Porcess Control & Engineering Operator
ST Microelectronics
01.2003 - 11.2017
Level 5 Business And Management
Malta Business School
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