Rhianna Moran
Bozeman
Summary
Proven expertise in customer service and POS system operations, honed at Barnaby's of America. Excelled in a fast-paced environment, seamlessly multitasking to enhance guest experiences. Demonstrated exceptional ability to manage high-pressure situations with grace, significantly improving guest satisfaction and efficiency in seating and reservations.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Restaurant Hostess
Barnaby's of America
04.2022 - 01.2025
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Education
No Degree - Environmental Science
Montana State University
Bozeman, MT05-2028
High School Diploma -
Marple Newtown High School
Newtown Square, PA06-2024
Skills
- Customer service
- Strong multitasking
- Greeting guests
- Active learning
- POS system operations
Certification
- Lifeguarding Certification - American Red Cross.
Timeline
Restaurant Hostess
Barnaby's of America
04.2022 - 01.2025
No Degree - Environmental Science
Montana State University
High School Diploma -
Marple Newtown High School
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