Ricardo Cilia
Advanced Diploma In Video Production
Qala
Summary
Dedicated professional with strong telephone etiquette and customer satisfaction skills. Experienced in cash management and relationship building and ensuring effective communication.
Overview
2
2
Languages
1
1
year of professional experience
Work History
Clerk
Ministry For Gozo
07.2026 - Current
- Facilitated document processing and organization for efficient retrieval and archiving.
- Oversaw daily correspondence to ensure timely communication with stakeholders and team members.
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
Clerk
Social Security
08.2025 - 09.2025
- Assisted in processing and organizing documents for efficient retrieval and archiving.
- Managed daily correspondence, ensuring timely communication with stakeholders and team members.
- Supported administrative tasks, including scheduling meetings and preparing agendas for departmental discussions.
- Contributed to data entry tasks, maintaining accurate records within established databases and filing systems.
Waiter
Il-Buzun
05.2025 - 07.2025
- Provided exceptional customer service in fast-paced dining environment.
- Assisted guests with menu selections and dietary preferences.
- Accurately processed orders and ensured timely delivery of food and beverages.
- Maintained cleanliness and organization of tables and dining area.
Education
Advanced Diploma - Media Literacy
MCAST, Institute For The Creative Arts
Mosta, Malta 04.2001 -
High School Diploma -
Ninu Cremona Secondary School
Victoria, Gozo 04.2001 -
Skills
Telephone etiquette
Cash management
Customer satisfaction
Cash handling
Relationship building
Schedule and calendar management
Timeline
Clerk
Ministry For Gozo
07.2026 - Current
Clerk
Social Security
08.2025 - 09.2025
Waiter
Il-Buzun
05.2025 - 07.2025
Advanced Diploma - Media Literacy
MCAST, Institute For The Creative Arts
04.2001 -
High School Diploma -
Ninu Cremona Secondary School
04.2001 -