Robert Wiltjer
Big Sky
Summary
Results-driven professional with extensive experience in carpet cleaning and kitchen management. Proven skills in inventory management and team collaboration, consistently delivering exceptional service and maintaining operational efficiency. Committed to contributing to a dynamic team focused on quality and customer satisfaction.
Overview
10
10
years of professional experience
Work History
Carpet Cleaning Technician
Anderson Enterprises
Big Sky
04.2022 - Current
- Operated carpet cleaning equipment to remove stains and dirt, enhancing overall cleanliness and client satisfaction.
- Educated clients on carpet care and maintenance best practices, empowering them to extend the lifespan of their carpets.
- Provided exceptional customer service by addressing client inquiries and concerns promptly.
- Collaborated with team members to ensure timely completion of cleaning projects, contributing to consistent service delivery.
- Maintained inventory of cleaning supplies and equipment for optimal operations.
Assistant Kitchen Manager
Sissorbills
Big Sky
11.2020 - 04.2021
- Managed kitchen operations, ensuring adherence to food quality standards.
- Trained new team members in food preparation techniques and safety protocols, fostering a compliant work environment.
- Coordinated staff schedules to enhance kitchen workflow and maximize efficiency.
- Resolved customer complaints professionally and efficiently.
Lead Cook
Moonlight Basin
Big Sky
06.2016 - 07.2018
- Supervised kitchen staff, ensuring timely and efficient food preparation and service.
- Trained new cooks on kitchen procedures and safety protocols.
- Coordinated with front-of-house staff to enhance service flow during peak hours.
- Managed inventory levels, ensuring consistent availability of fresh produce and supplies.
- Maintained cleanliness and organization of kitchen equipment and workspaces.
Education
Certificate - Culinary Arts
Auguste Escoffier School of Culinary Arts
Boulder, CO12-2018
Skills
- Inventory management
- Customer service
- Problem solving
- Time management
- Team collaboration
- Budgeting and cost control
- Effective communication
- Eco-friendly cleaning
- Supply chain management
Timeline
Carpet Cleaning Technician
Anderson Enterprises
04.2022 - Current
Assistant Kitchen Manager
Sissorbills
11.2020 - 04.2021
Lead Cook
Moonlight Basin
06.2016 - 07.2018
Certificate - Culinary Arts
Auguste Escoffier School of Culinary Arts