Rolanda Pop

Responsible for hosting the game and delivering an amazing player experience.

Managing the tables and games (blackjack, roulette, game shows) in a professional manner and in accordance with company procedures and policies. Create a pleasant, friendly and welcoming atmosphere when greeting new players, explaining the rules of the games to customers. Engage and entertain players through live chat while maintaining a professional and positive attitude.

Assisted in training new game presenters, providing guidance, advices and knowledge about games.

Greeting customers and offering assistance.Recommend and display items that match customer needs while ensuring high levels of customer satisfaction. Handled cash register, online orders, customer complaints and returns in a professional manner creating a positive experience for all the customers.

Sells sporting goods and athletic equipment: advises customers on type of equipment for specific purposes (ski, tennis, basketball, football, gym equipment.

Performs other duties as described under sales assistant title (maintaining a fully stocked store, handling cash register, online orders and returns, refunds etc.).

Increasing company sales by advertising their offers directly to the customers.

Kept bar presentable and well-stocked to meet customer needs.

Served high customer volumes during special events, nights, and weekends.Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.Contributed to a positive work environment through effective teamwork and communication with colleagues.Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol. Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.

Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.

Keeping the store in order while assisting the customers in the shop. Putting prices and alarms on the items accordingly.

Handling payments.