Romulo Ferreira
Project Manager
Pietà,60
Summary
Resourceful Project Manager with 5 years of expertise in organizing business operations, financial oversight and resource management to achieve smooth flow and project operations. Leads procurement of resources including equipment and supplies. Monitors projects by adhering to production schedule and budget, managing production team, identifying problems and providing targeted solutions. Knowledgeable in accounting principles, bookkeeping, budget, and financial management. Work permit Malta valid until 2025.
Overview
2025
2025
years of professional experience
9
9
years of post-secondary education
4
4
Certifications
Work History
Retail Sales Associated - 100% Achievement
Hard Rock Cafe
Valletta, Valle
04.2024 - Current
- Worked closely with fellow sales representatives to share best practices, collaborate on projects, and support each other's goals
- Increased sales revenue by consistently meeting and exceeding assigned quotas.
- Implemented creative sales techniques that contributed to the growth of overall team performance.
- Achieved or exceeded company-defined sales quotas.
Project Manager (Agile) - 110% of Achievement
Sutherland Global Services - Client: Godaddy
8 2018 - 1 2021
- TOP Seller team 2018-2019 - 120% of achievement.
- Experienced top seller providing support and sales (Domain, email, SSL, Website, SEO) through outbound and inbound calls, as well as chat support.
- Proficient in tracking progress using Salesforce and delivering accurate forecasts.
- Guides and applies Scrum framework practices in daily team activities, including ceremonies.
- Responsible for leading the team to achieve targets, according to company-defined metrics.
- Manages projects in Jira, Trello, and generates status reports using Tableau and SQL.
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Mentored junior team members in project management best practices to enhance their skills and contribute to better overall performance.
Project Manager - 110% of Achievement
Romulo Commercial Representative
10.2017 - 05.2018
- Represented some companies to offer the products/Services of these companies to others companies (B2B selling).
- Planned, designed, and scheduled phases for large projects.
- Established effective communication among team members for enhanced collaboration and successful project completion.
- Coordinated with cross-functional teams to resolve project issues and mitigate risks.
- Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
- Mentored junior team members in project management best practices to enhance their skills and contribute to better overall performance.
BDR - 150% of Achievement
Karpat
10.2017 - 05.2018
- Prospecting new customers and helped a new system implementation.
- Developed business pipeline using cold and warm techniques.
- Refined sales pitch techniques based on ongoing evaluation of results, continuously adapting and improving for optimal outcomes.
- Implemented CRM systems to streamline sales processes, enhancing team efficiency and productivity.
- Provided exceptional customer service, resulting in increased client satisfaction and repeat business.
- Developed knowledge of company products and services to make suggestions according to customer needs.
- Managed needs of more than 30 customers at once using strong prioritization and multitasking abilities.
Real Estate Broker - 200% of Achievement
Cyrela
03.2012 - 03.2015
- Sold 12 apartment in one month.
- Achieve the mark of selling twelve apartments in just one month.
- Assisted clients in navigating the complexities of financing options, ensuring they secured suitable mortgage products for their needs.
- Negotiated purchase contracts and lease agreements to establish maximum value for clients.
- Worked closely with clients to facilitate appropriate loans, inspections, and credit reports.
- Utilized online marketing platforms to promote real estate services and generate leads.
- Developed innovative strategies and tactics to promote real estate listings and generate new business opportunities.
Retail Operations Specialist - 90% of Achievement
HSBC
03.2008 - 02.2012
- Financial market top seller in branch (Insurance, loans and saving) customer service provider, as well cashier in HSBC.
- Championed process improvements initiatives across the store, leading to increased operational efficiency and reduced overhead costs.
- Implemented effective staff training programs, leading to improved employee performance and higher retention rates.
- Analyzed sales data to identify trends and adjust merchandise assortment accordingly, driving higher revenue growth.
- Trained new employees on company policies, sales techniques, and customer service best practices.
- Managed purchasing, sales, marketing and customer account operations efficiently.
Education
Business Adminstration -
UNIP - Ibirapuera University
01.2008 - 12.2016
Tax Planning and Business Management - undefined
FGV - Getulio Vargas Foundation
01.2017 - 07.2017
Skills
Customer services
Sales Strategy
Leadership
IGaming
CRM
B2B
B2C
Agile Methodology
Business Analysis
Certification
Scrum Master
Languages
English
Proficient
C2
Spanish
Proficient
C2
Portuguese
Proficient
C2
German
Beginner
A1
Software
CRM Hubspot
Trello
Jira
Monday
Office
Salesforce
Excel
Timeline
Retail Sales Associated - 100% Achievement
Hard Rock Cafe
04.2024 - Current
CRM Hubspot - Inbound Marketing Certification
02-2024
Scrum Master
08-2022
CRM Hubspot - Social Media Marketing
02-2020
Sutherland - Team Manager University
01-2020
Project Manager - 110% of Achievement
Romulo Commercial Representative
10.2017 - 05.2018
BDR - 150% of Achievement
Karpat
10.2017 - 05.2018
Tax Planning and Business Management - undefined
FGV - Getulio Vargas Foundation
01.2017 - 07.2017
Real Estate Broker - 200% of Achievement
Cyrela
03.2012 - 03.2015
Retail Operations Specialist - 90% of Achievement
HSBC
03.2008 - 02.2012
Business Adminstration -
UNIP - Ibirapuera University
01.2008 - 12.2016
Project Manager (Agile) - 110% of Achievement
Sutherland Global Services - Client: Godaddy
8 2018 - 1 2021
Similar Profiles
Muhammad Farris Danial Bin ThibroniMuhammad Farris Danial Bin Thibroni
Commis Chef at Hard Rock Hotel Penang & Hard Rock Cafe PenangCommis Chef at Hard Rock Hotel Penang & Hard Rock Cafe Penang
Brittany KindziaBrittany Kindzia
Server at Hard Rock CafeServer at Hard Rock Cafe
Daniel BishopDaniel Bishop
Security CCS at Hard Rock CafeSecurity CCS at Hard Rock Cafe