Ronny Alvarez
Homestead,FL
Summary
Dedicated Healthcare Professional skilled in optimizing office workflow and reducing appointment conflicts. Managed insurance processes to ensure accurate billing, demonstrating strong organizational abilities. Focused on quality improvement through effective communication and patient care education.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Healthcare Specialist
Homestead Modern Dentistry
Homestead
08.2025 - 05.2026
- Provided patient support, ensuring comfort and understanding of treatment protocols.
- Educated patients on medication management and preventative care strategies.
- Maintained accurate electronic health records, enhancing data integrity and accessibility.
- Educated patients on disease management strategies, leading to improved self-care and decreased hospital readmissions.
- Managed 30 patients per month on Endodontic and Periodontic Specialty, considering each specialty is given twice a month.
Healthcare Coordinator
Homestead Modern Dentistry
Homestead, FL
03.2025 - 08.2025
- Coordinated patient scheduling to optimize office workflow and reduce appointment conflicts.
- Managed insurance verification processes to ensure accurate patient billing and coverage.
- Assisted in developing patient education materials, enhancing understanding of treatment options.
- Streamlined communication between dental staff and patients to improve service delivery.
- Managed approximately 70 incoming calls, emails and faxes per day from customers, providers and insurances.
- Among 100% treatments, I got 65% approval from patients.
Education
M.D. - Marketing
ESPOL
Ecuador10.2016
Skills
- Patient care coordination
- Healthcare management
- Quality improvement
- Innovation skills
Certification
- Customer Service
- Marketing
- Communication & Sales Strategies
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Healthcare Specialist
Homestead Modern Dentistry
08.2025 - 05.2026
Healthcare Coordinator
Homestead Modern Dentistry
03.2025 - 08.2025
M.D. - Marketing
ESPOL