Ross Stonerock
Billings,Montana
Summary
Reliable and honest interior floor technician skilled in maintaining clean and orderly interior and exterior building spaces. Careful in managing every cleaning task, including floors, bathrooms, trash removal and windows, with diligence. Talented interior floor technician with background cleaning, handling laundry and maintenance in commercial environments. Reliable at safely operating industrial cleaning equipment and chemicals. Detailed with keen eye for facilities presentation, organization, and cleanliness. Hardworking cleaning professional well-versed in routine and deep cleaning procedures for diverse needs. Consistently manages numerous office building floors independently with no supervision and relative ease.
Overview
39
39
years of professional experience
Work History
RV Technician
Camping World and Good Sam
02.2023 - 03.2024
- Operated various cleaning equipment to maintain cleanliness across commercial properties.
- Conducted thorough sanitization of high-touch areas to ensure health and safety compliance.
- Collaborated with team members to complete daily cleaning tasks efficiently and effectively.
- Trained new staff on proper cleaning procedures and safety protocols to enhance team performance.
- Monitored inventory levels of cleaning supplies, ensuring adequate stock for daily operations.
- Transported 113 5th wheel and RV motor homes to Billings MT trade shows in 1 shift. Returning the sales and inventory to the dealership in one shift
- Implemented best practices for waste disposal and recycling to promote environmental sustainability.
- Diagnosed and repaired RV electrical systems, ensuring optimal performance for customers.
- Conducted routine maintenance inspections, identifying potential issues before they became critical.
- Implemented process improvements that enhanced workflow efficiency within service department.
- Collaborated with customer service team to resolve client concerns and improve satisfaction ratings.
- Developed training materials for new staff, fostering knowledge sharing and skill development.
- Oversaw inventory management, ensuring availability of essential parts for timely repairs.
- Led safety initiatives in workshop, promoting adherence to industry standards and regulations.
- Installed newly purchased equipment in recreational vehicles.
- Increased workshop efficiency by streamlining processes and implementing best practices in RV servicing.
- Maintained strong knowledge and understanding of applicable government regulations and company operating procedures.
- Diagnosed and repaired propane leak down system water and plumbing problems in recreational vehicles.
Semi Truck Estimator
Ducks Paint and Blast
06.2022 - 11.2022
- Analyzed project specifications to prepare accurate cost estimates for painting and blasting services.
- Collaborated with project managers to assess project requirements and identify potential challenges.
- Utilized industry-standard software to generate detailed bids and proposals for clients.
- Reviewed material costs and labor expenses to ensure budget adherence throughout project lifecycle.
- Coordinated with suppliers to secure competitive pricing on materials and equipment necessary for projects.
- Conducted site visits to evaluate conditions and gather information for precise estimating processes.
- Assisted in developing standardized estimating templates to improve efficiency in bid preparation.
- Used specialized software to create estimates quickly and accurately and make estimates easily understandable and shareable.
- Established a reputation for delivering reliable and accurate estimates, resulting in increased client trust and repeat business opportunities.
- Gathered cost and material data for accurate and up-to-date information on material and labor costs. Implemented our own mixing Bay. Were able mix and color match in house saving travel and guess work. Period
- Calculated labor hours accurately based on trade-specific productivity rates, leading to more realistic project timelines and work plans.
- Prepared material orders to complete projects on time and within budget.
- Presented comprehensive bid proposals to clients, showcasing a clear understanding of their requirements and expectations.
- Continuously improved estimating procedures by staying updated on industry trends and attending relevant training courses.
- Increased project accuracy by diligently reviewing specifications, drawings, and other documentation.
- Assisted in securing high-value contracts by preparing competitive yet profitable bid packages tailored to client needs.
- Conducted thorough site visits to gather essential information for precise estimates, minimizing potential change orders during construction phases.
- Developed strong relationships with suppliers, negotiating favorable prices and terms to lower material costs.
- Reviewed completed projects'' actual costs compared against estimates as part of a continuous improvement process, refining future estimates based on lessons learned.
- Analyzed subcontractor bids for completeness and accuracy, ensuring alignment with project requirements and budgets.
- Identified areas for cost saving to help increase profitability and lower client costs.
- Reviewed and approved invoices and change orders to monitor project expenses and reflect any change to scope in project budget.
- Streamlined estimation process for faster turnaround times with the implementation of new software tools.
- Contributed to company success by consistently meeting or exceeding target profit margins on awarded projects.
Semi Truck Body Shop Foreman
Montana Peterbilt
03.2017 - 06.2022
- Supervised daily shop operations and ensured adherence to safety protocols.
- Coordinated repair schedules and assigned tasks to technicians for optimal workflow.
- Trained new staff on equipment operation and maintenance procedures.
- Implemented process improvements to enhance efficiency in service delivery.
- Conducted quality inspections on completed repairs to maintain high standards.
- Collaborated with parts department to ensure timely availability of necessary components.
- Developed training materials to enhance team knowledge and skills in equipment servicing.
- Managed inventory control, reducing waste and ensuring sufficient stock levels for repairs.
- Used hand and power tools, equipment, and instruments accurately.
- Oversaw maintenance and repair of shop equipment.
- Trained and coached employees to improve performance and skills.
- Directed daily operations of team of Number technicians and shop professionals.
- Verified safe and proper operation of wide range of power tools, equipment and instruments.
- Conducted thorough inspections of completed work, ensuring all projects met or exceeded company and client expectations before final delivery.
- Increased shop efficiency by implementing streamlined processes and organizing work areas.
- Managed materials inside shop and at job locations.
- Coordinated with other departments to ensure timely completion of projects and smooth communication between teams.
- Maintained open lines of communication with upper management regarding shop updates, challenges faced, and potential opportunities for growth or improvement.
- Reduced machine downtime by performing regular maintenance checks and addressing issues promptly.
- Addressed customer concerns in a timely manner, upholding the company''s reputation for excellent customer service.
- Supervised all aspects of project completion from initial planning stages through final execution, meeting or exceeding client expectations consistently.
- Ensured high-quality workmanship by closely monitoring team performance and providing constructive feedback. My partner and I were able to complete ground up cab replacement from skin to dressed in a 7 day week with the parts department already obtaining parts on the estimate
- Provided training, coaching and support of staff members, resulting in elevated individual performance to boosted service standards.
- Safeguarded workplace safety through strict adherence to safety protocols and conducting regular training sessions for staff.
- Fostered a strong team dynamic by promoting trust, open communication, and collaborative problem solving among team members.
- Evaluated employee performance regularly, offering praise for accomplishments and guidance on areas needing improvement.
- Developed custom solutions for unique customer requirements, resulting in increased client satisfaction levels.
- Collaborated with vendors when procuring materials or equipment necessary for successful project completion within budget constraints while adhering to quality standards.
- Continuously updated technical knowledge through attending industry workshops, seminars, and conferences to stay abreast of new trends or advancements in technology relevant to our field of expertise.
- Facilitated team meetings to discuss progress and address any issues, fostering collaborative work environment.
Semi Truck Body Shop Technician
Istate Truck Center
02.2013 - 06.2017
- Performed body repair and refinishing on commercial vehicles, ensuring high-quality standards.
- Utilized diagnostic tools to assess vehicle damage and determine repair requirements.
- Collaborated with team members to streamline repair processes and improve workflow efficiency.
- Maintained accurate records of repairs and parts used for inventory management. Keep control of 64 wreck estimates.
- Implemented safety protocols to ensure a compliant work environment in the shop.
- Assisted in training new technicians on repair techniques and equipment usage.
- Conducted quality control inspections to verify completed repairs met industry standards.
- Resolved customer concerns by providing detailed explanations of repair processes and timelines.
- Delivered consistent quality results by following manufacturer guidelines for all vehicle repairs.
- Maintained safe working conditions by adhering to company safety protocols and properly using equipment.
- Diversified skill set through cross-training opportunities within the shop, increasing versatility as a technician.
- Reduced downtime for clients by completing body repair tasks efficiently and within established timeframes.
- Consistently exceeded performance goals, contributing to overall success of the body shop department.
- Increased work efficiency by keeping tools organized, clean, and in proper working order.
- Mitigated potential conflicts with customers by addressing concerns promptly and professionally while maintaining a solutions-oriented approach.
- Contributed to business growth by consistently receiving positive feedback from customers on completed repairs.
- Maintained a high standard of professionalism in all interactions with customers, colleagues, and supervisors, contributing to a positive work environment. Landed an ordinary farmer into a complete restoration of his 379 Peterbilt for the sum of 54000.00
- Demonstrated proficiency in various welding techniques, ensuring strong structural integrity in all completed body repairs.
- Stayed current on industry trends and advancements in repair techniques through continuous professional development.
- Collaborated with team members to ensure seamless service delivery and optimize workflow in the body shop.
- Enhanced customer satisfaction by providing high-quality repairs and maintaining a clean workspace.
- Improved overall appearance of repaired vehicles by expertly color-matching paint applications during refinishing processes.
- Maximized productivity by effectively prioritizing tasks based on customer needs and deadlines.
- Ensured accurate repair estimates by thoroughly inspecting vehicles and identifying all necessary parts and labor costs.
- Preserved relationships with insurance companies, providing accurate documentation of completed repairs as needed.
- Followed standard operating procedures to achieve consistent quality of work.
- Applied finishing techniques to enhance quality and appearance of repairs.
- Conducted thorough inspections of damaged vehicles to assess repair needs.
- Utilized various hand and power tools for effective repairs on truck bodies.
- Collaborated with team members to streamline workflow and improve repair efficiency.
- Maintained a clean and organized work environment to adhere to safety standards.
- Executed frame straightening and alignment procedures using specialized equipment.
- Painted and finished repaired surfaces to restore vehicles to their original condition.
- Documented repair processes and maintained accurate records of work completed.
Heavy Equipment Welder Fabricator
Minserco
04.1999 - 10.2002
- Fabricated and repaired heavy equipment components using MIG and TIG welding techniques.
- Interpreted blueprints and technical drawings to ensure accurate weld specifications.
- Maintained welding equipment and tools for optimal performance and safety compliance.
- Assisted in troubleshooting mechanical issues to minimize downtime of heavy machinery.
- Collaborated with team members to improve workflow efficiency during repair projects.
- Conducted quality inspections on completed welds to ensure structural integrity and adherence to standards.
- Trained junior welders on safe practices and proper use of welding equipment.
- Implemented process improvements that enhanced productivity in the welding shop operations.
- Negotiated with suppliers to secure competitive prices for materials and consumables, resulting in cost savings for the company.
- Maintained accurate records of completed projects, including materials used and hours worked for proper billing purposes.
- Contributed to a safe working environment by maintaining clean and organized workspaces, complying with OSHA regulations.
- Served as a mentor to junior welders, providing guidance in technique improvement and sharing industry best practices.
- Improved safety standards by consistently adhering to welding procedures and industry guidelines.
- Completed challenging welding assignments under tight deadlines without compromising quality or safety standards.
- Strengthened communication within the team, ensuring that issues were addressed promptly for smooth project execution.
- Exhibited strong problem-solving skills when faced with complex welding challenges or unexpected issues during projects.
- Reduced downtime for heavy equipment by conducting timely repairs and maintenance.
- Optimized welding processes through regular inspection and assessment of completed work, maintaining quality control.
- Increased project efficiency by effectively interpreting blueprints and work orders before commencing tasks.
- Expanded professional expertise through continuous learning of new welding techniques and technologies, enhancing overall performance.
- Operated welding equipment to fabricate and repair heavy machinery components.
- Adhered to safety protocols while performing welding tasks in high-risk environments.
- Interpreted blueprints and technical drawings to execute precise welds on various materials.
- Conducted routine inspections of welding equipment to ensure optimal performance and safety.
- Trained junior welders on best practices for safe and effective equipment operation.
- Assisted in troubleshooting mechanical issues related to heavy equipment operations.
- Implemented quality control measures to enhance the durability of welded joints.
- Collaborated with a team of welders to complete large-scale projects, streamlining the workflow.
- Fabricated shop parts directly from blueprints.
- Prepared welding equipment to perform advanced welding work.
- Operated hoists, cranes, and power tools to dismantle equipment to find and remove defective parts.
Structural Steel Welder
Roscoe Steel
03.1996 - 01.2000
- Interpreted blueprints and specifications to determine welding requirements.
- Operated MIG and TIG welding equipment to assemble structural steel components.
- Conducted quality inspections to ensure weld integrity and compliance with safety standards.
- Collaborated with team members to streamline production processes and enhance efficiency.
- Assisted in training new welders on safety protocols and welding techniques.
- Maintained tools and equipment, ensuring optimal performance and reliability during operations.
- Increased productivity by effectively prioritizing tasks and managing time efficiently on job sites.
- Expanded skillset by learning additional metalworking techniques such as grinding, cutting, and finishing processes when required on projects. Utilizing the 1" vertical and the 1" horizontal bend test
- Supported positive working relationships with colleagues by promoting clear communication and cooperative problem-solving skills.
- Enhanced workplace safety by adhering to OSHA regulations and implementing proper welding techniques.
- Optimized workflow through effective organization of workspace, tools, and materials needed for each project phase.
- Boosted customer satisfaction by contributing to the timely delivery of top-quality structural steel products within established deadlines.
- Reduced labor costs by completing complex fabrication tasks independently while maintaining high levels of quality control.
- Demonstrated versatility in welding techniques, mastering both MIG and TIG processes for diverse project requirements.
- Ensured durable welds by thoroughly inspecting completed work for defects or inconsistencies, correcting any issues as necessary.
Siding Applicator
K Designer
05.1985 - 03.1996
- Operated spray equipment to apply coatings on various surfaces ensuring quality finishes.
- Prepared surfaces by cleaning, sanding, and priming prior to application processes.
- Conducted routine maintenance on applicator tools and equipment to maintain operational efficiency.
- Adhered to safety protocols while handling hazardous materials during application tasks.
- Collaborated with team members to streamline coating processes and improve workflow efficiency.
- Assisted in training new employees on proper application techniques and safety measures.
- Resolved minor equipment issues quickly to minimize downtime during production runs.
- Collaborated with team members to ensure smooth workflow, resulting in timely project completions.
- Maintained strong education on latest methods and techniques for steel siding applications through available training and courses.
- Enhanced customer satisfaction with expert product knowledge and swift issue resolution.
- Demonstrated flexibility in adapting to new industry trends, evolving skill set as needed to meet client demands successfully.
- Maintained safe work environment by adhering to safety protocols and conducting regular safety checks on equipment.
- Contributed to a positive team atmosphere through open communication channels and proactive problem-solving skills.
- Increased project completion rates through effective time management and prioritization of tasks.
Education
Deploma -
Billings West High
2300 St.Johns Ave 06.1984
Timeline
RV Technician
Camping World and Good Sam
02.2023 - 03.2024
Semi Truck Estimator
Ducks Paint and Blast
06.2022 - 11.2022
Semi Truck Body Shop Foreman
Montana Peterbilt
03.2017 - 06.2022
Semi Truck Body Shop Technician
Istate Truck Center
02.2013 - 06.2017
Heavy Equipment Welder Fabricator
Minserco
04.1999 - 10.2002
Structural Steel Welder
Roscoe Steel
03.1996 - 01.2000
Siding Applicator
K Designer
05.1985 - 03.1996
Deploma -
Billings West High