Rowen Camilleri

• Led implementation of best practices to support customer service satisfaction initiatives.
• Utilized META business suite for scheduling and cross-posting of social media content.
• Handled external communications with media and public relations professionals.
• Collected information about kinds of audiences targeted by different media and approximate size each group.
• Managing Net on Demand, a live broadcast and on-demand service for the TV station.
• Schedule posts on social media platform
• Uploading videos on You tube channel
• Planning on how to maximise and develop further our viewership
• Finding different ways on how to communicate with our audience and try to increase them
• Collaborating with local television producers and Net FM
• Produced television shows and managed social media platforms, including WordPress-based websites, to enhance audience engagement.

• Encouraged sportsmanship and teamwork among players both on the field and during off-field activities.
• Improved team performance by developing and implementing effective training programs and practice sessions.
• Conduct coaching sessions for young players, focusing on fundamental skills development and teamwork.
• Plan and organize training drills and matches to promote player growth and enjoyment of the game.
• Communicate regularly with parents to provide updates on their children's progress and address any concerns or questions they may have.
• Organize and conduct Parents' Days to provide analysis of children's development and performance, offering insights and recommendations for further improvement.

• Updating social media platform for Net News and Net Sports
• Contacting MFA personnel and other football members both locally and internationally to gather as much information as possible to be able to share this with the public and try to be exclusive
• Skilled at working independently and collaboratively in a team environment.
• Doing the match reports
• Publishing articles in the sports section on the company website and newspaper
• Coordinating Newspaper Sports pages roster
• Assigning photographers and journalists for football matches or other sports events
• Use Word-Press website platform to publish articles.

• Resolved customer problems and complaints.
• Managed multiple tasks and met time-sensitive deadlines.
• Answered central telephone system and directed calls accordingly.
• Answered phone promptly and directed incoming calls to correct offices.
• Corresponded with clients through email, telephone, or postal mail.
• Kept reception area clean and neat to give visitors positive first impression.
• Maintained confidentiality of information regarding clients and company.
• Responded to inquiries from callers seeking information.
• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Maintained visitor log for entering and leaving facility for security purposes.
• Responsible to check and record all movements of company vehicles.
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As a part time job I used to work with Aviaserve as PRM assistance, where I used to give assistance to persons with reduced mobility to use airport services.

• Escorted handicapped passengers from terminal to aircraft.

• Handling of materials needed through requisitions
• Co-ordinate with suppliers when stock is received
• Packaging of local and foreign published books.
• Examined incoming inventory, merchandised shelves and prevented shrinkage.

• Assisting the binding gathering machine
• Periodic maintenance of machinery
• Co-ordination with other departments