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Knowledgeable and dedicated customer service professional with 6 years of experience in service industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Excellent Reputation for resolving problems and improving customer satisfaction. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses. .

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Goal-driven Analyst polished in managing and breaking down large volumes of information. Proactive at heading off issues in operations, workflow and production by uncovering trends affecting business success. Over 2 years of experience in retail profit recovery industry.

Experienced professional with 11.7 years of experience in customer service and support and in quality monitoring. Highly-motivated professional with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Ruth Spiteri Bongailas

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