Ryan Bastian
Billings
Summary
Achieved high customer satisfaction by effectively managing leads and closing sales in competitive environments.,Built lasting customer relationships by promptly addressing their needs and expectations.
Overview
8
8
years of professional experience
Work History
Grocery Stocker
Sam's Club
Billings, MT
06.2026 - Current
- Stocked shelves efficiently, ensuring optimal product availability and organization.
- Collaborated with team members to maintain store cleanliness and uphold safety standards.
- Monitored expiration dates, ensuring compliance with food safety regulations and reducing waste.
- Assisted in inventory management by accurately tracking stock levels and replenishing items timely.
- Provided exceptional support during busy hours, maintaining a high level of service quality.
- Enhanced customer satisfaction by providing prompt assistance with locating items and answering inquiries.
- Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
- Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
- Improved store organization by efficiently stocking shelves and maintaining clean, clutter-free aisles.
- Collaborated with team members to maintain well-stocked shelves during peak shopping hours for optimal customer experience.
- Answered customer questions and provided detailed product information.
- Facilitated timely product rotation, ensuring freshness and minimizing waste.
- Checked aisles for spills to complete quick clean-up.
- Greeted customers and directed to requested products.
Lead Cleaner
Yellowstone Coumty/ Metra Park
Billings, MT
02.2026 - Current
- Supervised team in daily cleaning operations, ensuring high standards of cleanliness and safety.
- Trained new staff on proper cleaning techniques, equipment usage, and safety protocols.
- Conducted regular inspections to assess cleanliness levels and identify areas for improvement.
- Collaborated with management to update cleaning procedures based on feedback and operational needs.
- Collaborated with team members to develop best practices for efficient and effective cleaning procedures.
- Promoted a safe work environment by adhering to all safety guidelines and protocols throughout daily operations.
Caregiver
All Ways Caring HomeCare
Billings, MT
03.2026 - 07.2026
- Provided compassionate care and support to clients, enhancing their daily living activities.
- Assisted with medication management, ensuring adherence to prescribed schedules.
- Developed personalized care plans in collaboration with healthcare professionals and families.
- Trained and mentored new caregivers, promoting best practices in client care.
- Monitored client health status and reported changes to medical staff promptly.
- Facilitated social and recreational activities, improving clients' emotional well-being.
- Coordinated transportation for clients to medical appointments, ensuring timely access to services.
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
General Laborer
Dukes Concrete Construction LLC
Billings, MT
07.2024 - 06.2025
- Assisted with concrete forming, pouring, finishing, and site preparation
- Operated hand tools and equipment while maintaining jobsite safety standards
- Worked efficiently in physically demanding conditions while meeting project deadlines
- Collaborated with crew members to ensure quality workmanship and productivity
- Demonstrated reliability, punctuality, and strong work ethic on all assigned tasks
Wireless Sales Consultant
Cellular Plus – Verizon Authorized Retailer
Billings, MT
03.2020 - 01.2024
- Generated consistent sales through consultative conversations focused on customer needs and usage patterns
- Promoted wireless plans, devices, accessories, and add-on services to increase average transaction value
- Followed up with leads and existing customers to drive upgrades, renewals, and referrals
- Educated customers on product features, billing options, and service solutions
- Maintained accurate sales documentation and met daily and monthly performance goals
- Delivered professional customer service while working independently and as part of a team
General Laborer
Forterra Pipe and Precast
Billings, MT
06.2019 - 03.2020
- Began as a temporary employee and was hired full-time within 45 days due to performance
- Assisted with manufacturing and handling of concrete pipe and precast products
- Performed heavy lifting, assembly, and quality checks
- Followed safety procedures and production standards consistently
Temporary Employee
Express Employment Professionals
Billings, MT
04.2019 - 06.2019
- Assigned to Forterra Pipe and Precast
- Demonstrated dependability by remaining with the initial assignment through completion
- Adapted quickly to job expectations and physical labor requirements
Cook / Prep
Bin 119
Billings, MT
09.2018 - 10.2018
- Prepared food items to order and assisted with kitchen prep
- Maintained cleanliness, food safety, and efficiency in a fast-paced environment
Education
High School Diploma - General Studies
Superior High School
Superior, MT05-2004
Skills
- Assisted in acquiring new customers and nurturing existing relationships
- Supported tracking and management of leads to enhance client connections
- Provided customized recommendations for products and services to fulfill customer needs
- Facilitated communication to resolve customer concerns effectively
- Utilized POS and CRM systems to optimize sales processes
- Contributed to sales initiatives aimed at meeting revenue objectives
- Conducted assessments to determine customer requirements
- Exhibited strong time management skills and dependability
Timeline
Grocery Stocker
Sam's Club
06.2026 - Current
Caregiver
All Ways Caring HomeCare
03.2026 - 07.2026
Lead Cleaner
Yellowstone Coumty/ Metra Park
02.2026 - Current
General Laborer
Dukes Concrete Construction LLC
07.2024 - 06.2025
Wireless Sales Consultant
Cellular Plus – Verizon Authorized Retailer
03.2020 - 01.2024
General Laborer
Forterra Pipe and Precast
06.2019 - 03.2020
Temporary Employee
Express Employment Professionals
04.2019 - 06.2019
Cook / Prep
Bin 119
09.2018 - 10.2018
High School Diploma - General Studies
Superior High School