Professional office support specialist with extensive experience in administrative functions and office management. Known for reliability and adapting to dynamic work environments. Excellent organizational abilities and collaborative mindset ensure seamless team operations and goal achievement.
Overview
4
4
years of professional experience
Work History
Targeted Case Manager
Yellowstone Boys and Girls Ranch
04.2025 - Current
Manage caseload efficiently while maintaining high-quality service delivery standards.
Collaborate with community partners to expand available services and resources for clients, fostering stronger support networks.
Monitor client progress, adapting interventions as necessary to enhance outcomes.
Facilitate communication between clients and service providers to streamline access to resources.
Documented case notes and progress reports, ensuring compliance with organizational standards.
Provided support to program participants by arranging services and sourcing relevant support.
Program Coordinator
Montana State University Billings TRIO Programs
03.2022 - 03.2025
Coordinated program activities and events for diverse student populations, enhancing engagement and participation.
Developed and maintained program schedules, ensuring timely delivery of services to students.
Coordinated administrative tasks to enhance office efficiency and streamline workflows.
Facilitated communication between departments, improving collaboration on projects and initiatives.
Maintained budgets of TRIO Student Support Services and Educational Opportunity Centers.
Maintained accurate records of all transactions, ensuring compliance with company policies and applicable regulations.
Maintained and monitored progress of mentees, ensuring alignment with developmental objectives and timelines.
Student Mentor
Montana State University Billings TRIO Programs
09.2021 - 03.2022
Monitored student progress, providing feedback to ensure academic success and retention.
Mentored students in time management and study skills, fostering independence and accountability.
Established strong relationships with students, building trust and open communication channels for ongoing support.
Promoted a positive college experience by connecting students to campus resources such as tutoring services, career centers, or counseling services.