Sally Moreton
Billings
Summary
Dynamic customer service professional committed to fostering positive relationships and enhancing customer satisfaction. Known for a proactive approach and positive attitude, dedicated to helping others while upholding company values and policies. Proven ability to effectively address customer needs and resolve issues, contributing to a supportive and efficient work environment. Eager to leverage skills in a challenging role that prioritizes exceptional service and teamwork.
Overview
5
5
years of professional experience
Work History
Lead Resident Accounting
Alternatives
Billings, MT
01.2024 - Current
- Trained and mentored team members, fostering a collaborative work environment.
- Streamlined workflows to enhance productivity and reduce operational delays.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Completed administrative tasks such as answering phones, filing paperwork and data entry.
- Conducted daily cash reconciliations to ensure accuracy in cash drawer balances.
- Managed financial transactions accurately and promptly, maintaining accountability for all cash handling duties.
Early Childhood Lead Teacher
Toddle Town Inc
Billings, MT
02.2022 - 01.2024
- Oversee up to 40 children (with other staff) as well as creating lesson plans that help everyone learn regardless of ability. Created a welcoming and loving environment for parents and children. Assisted in inputting and tracking best beginnings hours, making sure no one goes over. Help teach children how to regulate their emotions & express them on top of teaching core educational things (shapes, letters, colors, numbers)
Shift Manager
Burger King
Billings, MT
05.2021 - 02.2022
- Managed a shift of employees to make sure things were running up to corporate standards as well as health regulations. Counted till and inputted it into our system, making sure all of the money is where it should be. Tracked inventory. De-escalated upset customers & created bonds with customers
Education
highschool graduate -
Roundup Jr/sr Highschool
Roundup, MT05-2018
Skills
- Customer Service
- Cash Handling
- Teaching
- Fast learner
- Positive attitude
- Work ethic and integrity
- Reliability and punctuality
- Written and verbal communication
Timeline
Lead Resident Accounting
Alternatives
01.2024 - Current
Early Childhood Lead Teacher
Toddle Town Inc
02.2022 - 01.2024
Shift Manager
Burger King
05.2021 - 02.2022
highschool graduate -
Roundup Jr/sr Highschool