SAMANTA VAITIEKŪNAITĖ
Customer Support, Sales Consultant
St. Paul's Bay
Summary
Excellent communication and organizational skills, along with a proven track record of delivering outstanding service in a fast-paced retail environment. With experience in inventory management, visual merchandising, and cashier operations, I am dedicated to keeping the store organized and visually appealing while achieving sales goals. I am eager to contribute my skills and enthusiasm to a dynamic team.
Overview
8
8
years of professional experience
3
3
Languages
Work History
Freelance Photographer
Freelance
01.2017 - Current
- Use professional camera equipment to take high-quality photographs according to project specifications.
- Capture a variety of shots, including close-ups, wide angles, and different compositions to meet client or project needs.
- Set up and adjust lighting to create the desired mood or effect (e.g., natural light, studio lights, flash).
- Meet with clients to discuss their needs and expectations for the shoot.
- Promote services through social media, websites, or advertising to attract new clients.
Department store assistant/manager
Sports Direct
11.2023 - 12.2024
- Assigning tasks to employees and organizing the store according to weekly merchandising guidelines and seasonal trends.
- Handling office duties, including managing emails, documents, and other administrative tasks.
- Opening and closing the store, operating the till, and providing client consultations as needed.
- Overseeing the store’s appearance and ensuring it is visually appealing to customers.
- Supervise, train, and schedule staff, ensure employees are meeting performance standards.
- Handle customer complaints and ensure a positive shopping experience.
Consultant/sales person
Sports Direct
01.2023 - 11.2023
- Assisting clients both in-person in the shoe department and, later, in the textile department.
- Organizing the shop floor, managing deliveries, and operating the till.
- Assisting with finding clothing, and offer product suggestions based on needs and preferences.
- Handle cash registers, process payments, issue receipts, and manage returns or exchanges.
- Assist with restocking shelves, inventory management.
Consultant
Planas Chuliganas
12.2022 - 01.2023
- Assisting clients over the phone with home Wi-Fi inquiries, billing details, and offering technical support for modems.
- Addressing complaints and managing customer accounts.
- Helping customers with troubleshooting technical issues, such as product setup or connectivity problems.
- Responding to inbound customer calls in a polite, professional, and efficient manner.
Hotel Room Attendant/Receptionist
Hotel Garni Am Uberseehafen
06.2019 - 08.2021
- Clean and sanitize guest rooms, including dusting, vacuuming, mopping floors, and wiping down surfaces.
- Change bed linens and make beds to the hotel's standards.
- Respond and restock to guest requests for additional supplies, such as extra pillows, blankets, or towels.
- Assist with special requests like early check-in or room adjustments, where appropriate.
- Greet guests warmly upon arrival, check them in, and provide room assignments and keys.
- Address guest complaints or issues in a professional manner, aiming for timely and satisfactory resolutions.
Education
Graphic Communications Design
Vilnius College of Design
Pandėlys Gymnasium
LithuamiaSkills
- MS Excel
- MS Word
- MS PowerPoint
- Lightroom
- Photoshop
- Teamwork
- Punctuality
- Positivity
- Versatility
- Client consulting
- Fast learner
- Self-motivated
- Multi-tasking
- Ability to work under pressure
Timeline
Department store assistant/manager
Sports Direct
11.2023 - 12.2024
Consultant/sales person
Sports Direct
01.2023 - 11.2023
Consultant
Planas Chuliganas
12.2022 - 01.2023
Hotel Room Attendant/Receptionist
Hotel Garni Am Uberseehafen
06.2019 - 08.2021
Freelance Photographer
Freelance
01.2017 - Current
Graphic Communications Design
Vilnius College of Design
Pandėlys Gymnasium
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