Samantha Oberlander
Billings
Summary
Dynamic Office Manager with proven expertise at Lamar Advertising, excelling in customer service and financial reporting. Adept at maintaining confidentiality and managing sensitive information, while ensuring balanced budgets through meticulous billing practices. Recognized for fostering strong client relationships and enhancing operational efficiency through exceptional organizational skills.
Overview
17
17
years of professional experience
Work History
Office Manager
Lamar Advertising
11.2024 - Current
- Handle sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provide exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintain accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
Administrative Assistant
Tyler Technologies
08.2015 - 10.2024
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Restaurant Waiter
Cj's Bar And Grill - Billings Mt
10.2011 - 04.2017
- Maintained clean and organized dining areas for optimal guest experience.
- Cultivated warm relationships with regular customers.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Answered customers' questions, recommended items, and recorded order information.
Bar Waiter
Mackenzie River Pizza
08.2008 - 09.2011
- Maintained clean and organized bar area.
- Served alcoholic and non-alcoholic beverages in bar environment.
- Handled customer complaints professionally, resolving issues promptly to preserve guest satisfaction.
- Performed opening and closing duties efficiently, ensuring the bar was ready for operation each day or safely secured after closing time.
Education
Associate of Science - Psychology
Montana State University
BillingsSkills
- Customer service
- Office management
- Organizational skills
- Office administration
- Data entry
- Billing
- Administrative support
- Financial reporting
- Event coordination
- Travel coordination
Timeline
Office Manager
Lamar Advertising
11.2024 - Current
Administrative Assistant
Tyler Technologies
08.2015 - 10.2024
Restaurant Waiter
Cj's Bar And Grill - Billings Mt
10.2011 - 04.2017
Bar Waiter
Mackenzie River Pizza
08.2008 - 09.2011
Associate of Science - Psychology
Montana State University
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