Samantha Shannon
Wilsall
Summary
Organized and efficient employee with a background in providing administrative support to various office environments. Skilled in managing schedules, handling correspondence, and maintaining records with precision. Known for enhancing workflow processes and improving organizational communication. Proven track record of contributing positively to team dynamics and company culture by streamlining operations. Collaborative professional thriving on efficiency and advancing company objectives.
Overview
8
8
years of professional experience
Work History
Owner/Operator
A Little OCD, LLC
Wilsall
06.2023 - Current
- Cleaned residential spaces using eco-friendly products and efficient techniques.
- Communicated with clients to understand specific cleaning preferences and needs.
- Managed time to complete all tasks within scheduled appointments, ensuring client satisfaction.
- Adapted cleaning methods based on different surface types and materials encountered.
- Cleaned homes following specific and detailed protocols and requests.
- Coordinated home cleaning schedule based on client availability and realistic time constraints.
- Delivered additional services upon customer request, enhancing overall client experience.
- Provided detailed cleaning services promptly in fast-paced environments, maintaining high quality despite interruptions.
Office Assistant
Ace Roofing
Wilsall
01.2020 - 05.2022
- Managed daily office operations and maintained organized filing systems.
- Processed incoming communications and directed inquiries to appropriate staff.
- Responded to customer inquiries about roofing services, ensuring timely and accurate information delivery.
- Maintained inventory of office supplies and ordered replacements.
- Worked with team members to enhance administrative processes, contributing to overall operational efficiency.
- Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.
- Performed data entry tasks into various computer systems accurately and efficiently.
- Answered incoming calls in a professional manner and directed callers to the appropriate personnel.
- Coordinated office operations, including calendar management, appointment scheduling, report preparation, and record maintenance.
- Created spreadsheets using Microsoft Excel to track expenses and other financial data related to the office budget.
Secretary
Shields Valley School
Wilsall
06.2018 - 01.2020
- Coordinated schedules and appointments for faculty and administration to ensure smooth daily operations.
- Handled incoming calls and directed inquiries to appropriate personnel.
- Answered incoming phone calls, responded to inquiries and transferred calls as needed.
- Greeted visitors and directed to appropriate location or person.
- Managed daily office operations and maintained organized filing systems.
- Maintained and organized filing systems for confidential documents, facilitating easy retrieval of information.
- Organized files, developed spreadsheets, and managed front desk operations to ensure a neat and efficient reception area.
- Performed data entry into computer systems; ensured accuracy of all entered information.
- Created and updated spreadsheets to track and report data.
- Maintained inventory of office supplies and placed orders.
- Managed calendar reminders for upcoming deadlines or events associated with the office.
- Facilitated communication between parents, teachers, and school administration.
- Supported student enrollment processes by collecting and processing documentation.
- Handled confidential documents with discretion.
Education
High School Diploma -
Continental Academy
Coral Gables, FL05-2001
Some College (No Degree) - Medical Coding And Billing
Penn Foster Career School
Scranton, PA04-2026
Skills
Adaptability
Reliability
Personable demeanor
Anticipation skills
Quick learner
Organizational skills
Multitasking ability
Timeline
Owner/Operator
A Little OCD, LLC
06.2023 - Current
Office Assistant
Ace Roofing
01.2020 - 05.2022
Secretary
Shields Valley School
06.2018 - 01.2020
High School Diploma -
Continental Academy
Some College (No Degree) - Medical Coding And Billing
Penn Foster Career School