Samantha Wheatcroft
East Helena
Summary
Motivated master's student in clinical counseling training, seeking an entry-level healthcare position. To enhance skills and serve the community. Has taken classes in counseling techniques, multicultural counseling, and assessments. Strong interpersonal skills enhance community engagement. Completed Pre-Practicum One and possesses over ten years of experience in customer service and ministry volunteer work.
Overview
9
9
years of professional experience
Work History
Assistant Store Manager
Fashion Bug
Gillette, Wyoming
11.2009 - 03.2010
- Helping manage the store and associates, bank deposits, paperwork, store setup, promotions, doing adds, helping with inventory, working on the registers, training and hiring new employees, helping with stock and freight. Running the store in Store Managers absence, which has happened. Addressed store shrink and ensured safety protocols were followed.
- Current wage: $11.00 per hour plus store bonuses
- Supervisor / Store Manager: Michelle
- Managers phone number- (307)-670-1857
- Store number- (307)-686-2588
MT (manager in training)
Enterprise
Gillette, Wyoming
09.2009 - 11.2009
- Executed contracts on cars, coordinated with insurance companies, transported renters, collaborated with car dealers, and maintained cleanliness of vehicles.
- Documented current wage as $10.64
- Supervisor: Heidi and Steve
Barista
Target (Starbucks)
03.2009 - 07.2009
- Cleaned work area, prepared beverages, assisted with order organization, provided customer service.
- N/A
- Supervisor: Devin and Alicia
- Supervisors Positions: Devin- (Grocery Manager), Alicia- (Starbucks Team lead)
- N/A
Nutritionist/Sales
Hi-Health
Phoenix, Arizona
02.2007 - 10.2007
- Educated customers on products, answered inquiries, communicated with corporate, ordered and stocked products, operated register, maintained store cleanliness, opened and closed store, trained employees, managed monthly product setup, handled bank deposits, tracked daily sales and commissions, utilized computer systems.
- Starting wage: $9.00 hr. plus commission. Ending wage: same
- Supervisor: Wendy at store 86
- Supervisor’s Position: Store Manager
- Phone: 480-968-9089
Sales
Payless
Mesa, Arizona
11.2006 - 01.2007
- Register: customer service, stocking, opening and closing store, counting store funds and logging them into computer every day, keeping track of store funds was part of my job, training new employees, cleaning store.
- Starting wage: $8.50 hr. Ending wage: same
- Reported to Jen, Store Manager
- Supervised by Store Manager
- Worked at Arizona Fiesta Mall
Barista
Starbucks
Glendale, Arizona
11.2005 - 11.2006
- Making drinks: taking orders, drive thru and front counter, cleaning, customer service, answering questions on product, helping to open and close store.
- Starting wage: $7.00/hr. plus tips Ending wage: same
- Reported to Carrie Baker and Greg as supervisors
- Oversaw store operations under store manager
- Phone: 623-566-9202
Deli Clerk
Fry’s Supermarket
Surprise, Arizona
04.2005 - 10.2005
- Provided customer service by taking orders, cutting meat and cheese, preparing food, stocking deli case, cooking chicken, and closing deli.
- Maintained consistent wage of $8.50 hr throughout employment.
- Supervisor: Deli Manager
- Supervisor’s Position: Deli Manager
- Answered phone inquiries
Cashier
Camy’s Supermarket
Denver, Colorado
10.2003 - 03.2004
- Register: customer service, stocking, opening and closing store, counting store funds and logging them into computer every day, keeping track of store funds was part of my job, training new employees, cleaning store.
- Starting wage: $7.25 hr. Ending wage: same
- Reported to store manager Charlie
- Supervised staff as store manager
Cashier
Don’s Supermarket
Wright, Wyoming
09.2001 - 07.2003
- Register: movie rentals, helping in deli, bakery, meat room, produce, stocking new product, helping to train new employees, cleaning store, helping to close store, taking out customers groceries, and bagging groceries.
- Starting Wage: $5.15 hr. Ending wage: $6.25 hr.
- Reported to Don and Marline, store supervisors.
- Supervisor’s Position’s: Store owners
- Provided contact information: 307-464-0022.
Education
Diploma - Illustration
Wright Jr. Sr. High-School
Wright, WY01-2003
Bachelor of Arts - Illustration
Rocky Mountain College of Art And Design
Denver, CO04-2023
Master of Science - Clinical Counseling
Walden University
Minneapolis, MN2030
Skills
- Customer service
- Customer engagement
- Customer experience
- Sales techniques
- Store organization
- Hiring and training
- Problem-solving
- Time management
- Retail operations
- Teamwork
- Client advocacy
- Multicultural competence
- Staff development
- Inventory management
- Visual merchandising
- Self-care strategies
Accomplishments
First place in an art competition. Artwork in multiple galleries as well as gallery shows.
Bachelor's, graduated with honors. In the top 15% of my college class in a master's program. A part of the honors society.
Training
Computer and register trained, balancing store registers, management experience with training, hiring new employees and doing interviews, taking inventory, making schedules, taking in and putting out store shipments, stocking produce, deli slice machine trained, food prep trained, customer service training, and CPR certified.
Excellence
My artwork was in galleries: state art shows for four years in a row, two pieces of my art work won first prize in a contest and my art work was in the news paper.
Extra information
I have been a stay at home Mom for the past nine years and I am currently finishing my bachelor’s degree in Children’s Book Illustration with a Concentration in Literature.
First place art competition. Art work that has been featured in multiple galleries/shows.
List of art and school accomplishments.
Timeline
Assistant Store Manager
Fashion Bug
11.2009 - 03.2010
MT (manager in training)
Enterprise
09.2009 - 11.2009
Barista
Target (Starbucks)
03.2009 - 07.2009
Nutritionist/Sales
Hi-Health
02.2007 - 10.2007
Sales
Payless
11.2006 - 01.2007
Barista
Starbucks
11.2005 - 11.2006
Deli Clerk
Fry’s Supermarket
04.2005 - 10.2005
Cashier
Camy’s Supermarket
10.2003 - 03.2004
Cashier
Don’s Supermarket
09.2001 - 07.2003
Diploma - Illustration
Wright Jr. Sr. High-School
Bachelor of Arts - Illustration
Rocky Mountain College of Art And Design
Master of Science - Clinical Counseling
Walden University