Samuele Biancheri
Sliema,MT
Summary
My passion is people and food! I am a dedicated, results-driven Food & Beverage Manager with over 12 years of experience in the hospitality industry. I have just moved to Malta to be close to my family after working abroad for over 10 years. I am seeking an opportunity to contribute my strategic leadership and my F&B fine dining expertise to a dynamic hospitality establishment. I have extensive experience both in financials and business operations.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Food & Beverage Operations Manager
QT Sydney Hotel; Gowings Restaurant & Gowings Bar
Sydney, NSW
04.2022 - 04.2024
- Overseeing and optimizing food and beverage operations, with the hotel, QT Sydney, 200 rooms, 3 x F&B Outlets, In Room Dining.
- Overseeing a team of 60 staff members throughout the venues
- Achieved a 2-chef hat rating since managing the restaurant In 2022
- Involved in marketing strategies to enhance the restaurant's visibility and reach
- Implemented cost-effective strategies, resulting in a 10% reduction in operational expenses
- Oversaw menu planning, ensuring alignment with customer preferences and industry trends, contributed to marketing strategies for the F&B outlets
- Extensive knowledge in financial forecasting and operational management, ensure KPI's were on track, Food & Bev Costs, payroll were controlled and monitored closely.
- Fostered a positive work environment through effective leadership and staff development
- Performed cost analysis for various projects to determine budget requirements.
Restaurant Manager (During COVID Lockdown)
Il Pontile Restaurant Woolloomoolo Wharf
Sydney, NSW
11.2021 - 03.2022
- Coordinated daily FOH and BOH restaurant operations In fine dining venue.
- Handled bookings and optimized reservations
- Ensured adherence to hygiene, health, and safety guidelines
- Oversaw the recruitment, hiring, onboarding, training, scheduling and evaluation of employees.
- Developed strategies for improved operational efficiency and customer satisfaction.
- Managed day-to-day operations of restaurant, including scheduling, budgeting, and inventory control.
- Supported the general manager with administrative and event organization.
Group Restaurant Manager
A Tavola Group
Sydney, NSW
11.2015 - 08.2021
- Started my journey with A Tavola as Restaurant Manager, as the company grew my role increased in overseeing multi venues in Sydney.
- Coordinated daily FOH and BOH restaurant operations with the Restaurant Managers onsite. Floated between the venues to offer support to the team on deck.
- Managed and improved restaurant budgets, including wage cost and COGS
- Developed strategies for improved operational efficiency and customer satisfaction.
- Optimized profits by controlling food, beverage and labor costs, worked closely with the operations team and reported into the F&B Director/owners.
- Took full responsibility for creating wine and cocktail lists - trained staff accordingly.
- Directed and coordinated restaurant activities to obtain optimum customer service and strong employee development.
- Proficient in booking systems: Resdiary, Redcat, Lightspeed Point of Sale.
Restaurant Front of House Manager
Iceberg Dining Room and Bar
Sydney, NSW
01.2014 - 11.2015
- Located on Sydney's Iconic Beach; Bondi Beach. Average Covers for each service 100+
- Supervised a team of 10 front-of-house staff to ensure quality customer service.
- Monitored and reviewed daily operations, such as seating arrangements, sanitation standards, and inventory levels.
- Conducted weekly training sessions for new hires on restaurant policies and procedures.
Senior F&B Supervisor
Bingham Hotel (Michelin Star)
Richmond London, London
03.2013 - 01.2014
- Directed and supervised team of 15 employees in daily operations.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Provided guidance and direction to junior staff members in order to ensure smooth operations within the F&B department.
- Developed and implemented operational policies and procedures for the F&B department.
Section Waiter
Balla Restaurant
London, London
03.2012 - 03.2013
- Operational role, greeted guests and provided menu information.
- Provided friendly, efficient service to customers.
Bartender
Electric Brasserie, Soho House Group
Notting Hill London, London
01.2011 - 03.2012
- Moved from Italy to London. Had to begin my Hospitality career again in An English speaking country as a Bartender
Skills
- P&L Management, forecasting, budgeting
- Business Planning, menu analysis and marketing strategies
- Customer Service and problem resolution
- Recruiting, managing and developing team members
Accomplishments
- Overseeing multi F&B Outlets in QT Sydney Hotel, voted Best Hotel in Australasia 3 years in a row. Meeting KPI Targets and budgets set.
- Achieved 2 Chefs Hat during my management time at Gowings Bar & Restaurants.
- National Finalist at the TAA Awards for Australasia for Best F&B Talent 2022/2023.
- Managing teams of 216 with A Tavola Group.
Certification
- RSA, RCG,
- First Aid
- Food Safety HAACP
- Coffee Art Award Finalist, London 2014
- AIS Sommelier Cert 2
- Hospitality Management Cert 3
Personal Information
- Date of Birth: 03/28/1983
- Nationality: Italian and Australian Citizen
- Driving License: Australian & European Driver's License
Languages
Italian
Native/ Bilingual
English
Full Professional
References
References available upon request.
Timeline
Food & Beverage Operations Manager
QT Sydney Hotel; Gowings Restaurant & Gowings Bar
04.2022 - 04.2024
Restaurant Manager (During COVID Lockdown)
Il Pontile Restaurant Woolloomoolo Wharf
11.2021 - 03.2022
Group Restaurant Manager
A Tavola Group
11.2015 - 08.2021
Restaurant Front of House Manager
Iceberg Dining Room and Bar
01.2014 - 11.2015
Senior F&B Supervisor
Bingham Hotel (Michelin Star)
03.2013 - 01.2014
Section Waiter
Balla Restaurant
03.2012 - 03.2013
Bartender
Electric Brasserie, Soho House Group
01.2011 - 03.2012
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